Sync 4 radio black screened for 4 days

[SpaceOlympix]

Thursday evening I drive my 2021 f150 xl and it's fine. Then Friday morning my screen is black. I haven't had any issues of random restarts or anything weird in the one month I've owned it. I try soft restarting on my way to work with pwoer and right seek. After work I pull and check fuses 15 and 32. They are fine as well as having voltage at them. Then did a hard reset of removing the fuse for a while.
Still no change. Screen is still black and no features work (back up camera and usb from the radio). I used forscan to see the modules and dtc. It show only lost communication with APIM in many modules. All attach the dtc in case it helps.
I was able to get the truck into the dealer since its under warranty and they condemned the APIM module and ordered a new one. Should be here in "a couple day" but from what i've read in forums thats unlikely.
So today one day after the dealer said the apim is bad my screen randomly started working when I started the truck after work.
Do you believe my APIM is going bad? and will the dealer still replace it under warranty since its now working?

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[fordtruckman2003]

If they already diagnosed it as faulty and ordered a new one I think you'll be getting that one. Shouldn't matter if the current is halfway working.

 

[Ford Motor Company]

Thursday evening I drive my 2021 f150 xl and it's fine. Then Friday morning my screen is black. I haven't had any issues of random restarts or anything weird in the one month I've owned it. I try soft restarting on my way to work with pwoer and right seek. After work I pull and check fuses 15 and 32. They are fine as well as having voltage at them. Then did a hard reset of removing the fuse for a while.
Still no change. Screen is still black and no features work (back up camera and usb from the radio). I used forscan to see the modules and dtc. It show only lost communication with APIM in many modules. All attach the dtc in case it helps.
I was able to get the truck into the dealer since its under warranty and they condemned the APIM module and ordered a new one. Should be here in "a couple day" but from what i've read in forums thats unlikely.
So today one day after the dealer said the apim is bad my screen randomly started working when I started the truck after work.
Do you believe my APIM is going bad? and will the dealer still replace it under warranty since its now working?

Good morning! Could you privately message us with your VIN and the name and location of your Ford dealer so I can look into this screen concern? Thank you!

 

[rugedraw]

Good morning! Could you privately message us with your VIN and the name and location of your Ford dealer so I can look into this screen concern? Thank you!

 

[scrash]

what was it? have the same problem?

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