Splash Screen Issue not Full Size

[ac408]

Have any of you had this issue. The splash screen only takes up 1/8 of the screen instead of full. This happened after updating my APIM. This is an 8" to 12" conversion from infotainment I bought a couple years ago.

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[fordtruckman2003]

If you bought from infotainment maybe try to reach out to them?
Probably a common issue they know how to fix.

 

[Jesse-Infotainment]

Have any of you had this issue. The splash screen only takes up 1/8 of the screen instead of full. This happened after updating my APIM. This is an 8" to 12" conversion from infotainment I bought a couple years ago.

If you bought it from Me it could have been a mistake I made or an OTA could have goofed it.. Either way Ill fix it

If you have forscan I can fix it today if not I will send you a tablet tuesday.

 

[ac408]

If you bought it from Me it could have been a mistake I made or an OTA could have goofed it.. Either way Ill fix it

I believe the OTA messed it up. It was working fine until the update happened

 

[Jesse-Infotainment]

I believe the OTA messed it up. It was working fine until the update happened

Can you send me the vin.. also Do you have forscan?

 

[ac408]

Can you send me the vin.. also Do you have forscan?

1FTMF1E50MKD90537

Yes i have forscan

 

[Jesse-Infotainment]

1FTMF1E50MKD90537

Yes i have forscan

Ok. let me remote in and get it fixed..

Ill fix a couple other things also I see

 

[ac408]

Ok. let me remote in and get it fixed..

Ill fix a couple other things also I see

Also my blind spot is not working after the updates. Can you check that?

 

[Jesse-Infotainment]

Also my blind spot is not working after the updates. Can you check that?

yES.

Install teamviewer.. and private message me

https://download.teamviewer.com/full?src=cookie-banner

When can you do it?

 

[ac408]

yES.

Install teamviewer.. and private message me

https://download.teamviewer.com/full?src=cookie-banner

When can you do it?

I can get on right now

 

[Jesse-Infotainment]

I can get on right now

Ok.. message me when youre ready

 

[Tropictundra]

I'm having the same issue with splash screen size being small.. What were the codes in Forscan to have it fixed?

 

[Tropictundra]

Here's the image..

 

[v8440]

That looks like some good customer service.

 

[Snakebitten]

Aren't these trucks that upgraded 8" to 12"?

I believe @antho mentioned so.
If so, isn't it likely that future FDRS/OTA updates might require a bit of Forscan massage if/when the mothership mistakes its offspring for being equipped with different hardware?

I mean it's worth the upgrade.
But you might have to "adjust" some Asbuilt on occasion?

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