Antimatter_KingRanch
Well-known member
- Thread starter
- #1
Hi all,
Wondering if anyone can help out here....
My backup camera began flickering a few weeks ago and then ultimately fully failed (just showed a gray screen).
I have a $0 deductible Ford ESP still, I took it in, and they told me they put in a new camera under warranty.
That was obviously not the only issue, as below you can see the wiring harness looks to have shorted out (which I assume is what caused the camera to fail in the first place).
The wiring repair is not noted anywhere on their repair order, and when the dealer called me to go over the diagnosis and confirm that warranty approved a camera replacement they did not mention wiring.
But when I open the tailgate step I can see they added this pigtail splice instead of replacing the wiring harness.
At a minimum, it looks like they left frayed shielding exposed when they put in that splice.
Does anybody know if this is even up to spec for a warranty repair? Or should they have replaced the harness? I know what a minimum they probably should have put the proper tape wrap back over it instead of leaving the exposed wire shielding.... Also not sure if that clear plastic is supposed to be a heat shrink or not...
Wanted to make sure I'm going down the right path before I go back to the dealer that did the repair. The camera is working currently but given the tailgate isn't watertight I would rather not ignore it going into winter.
Wondering if anyone can help out here....
My backup camera began flickering a few weeks ago and then ultimately fully failed (just showed a gray screen).
I have a $0 deductible Ford ESP still, I took it in, and they told me they put in a new camera under warranty.
That was obviously not the only issue, as below you can see the wiring harness looks to have shorted out (which I assume is what caused the camera to fail in the first place).
The wiring repair is not noted anywhere on their repair order, and when the dealer called me to go over the diagnosis and confirm that warranty approved a camera replacement they did not mention wiring.
But when I open the tailgate step I can see they added this pigtail splice instead of replacing the wiring harness.
At a minimum, it looks like they left frayed shielding exposed when they put in that splice.
Does anybody know if this is even up to spec for a warranty repair? Or should they have replaced the harness? I know what a minimum they probably should have put the proper tape wrap back over it instead of leaving the exposed wire shielding.... Also not sure if that clear plastic is supposed to be a heat shrink or not...
Wanted to make sure I'm going down the right path before I go back to the dealer that did the repair. The camera is working currently but given the tailgate isn't watertight I would rather not ignore it going into winter.
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