Powertrain Malfunction/Reduced Power (3.5L PowerBoost Hybrid V6)

[mxwrk]

22 PB here with about 16k miles…driving along at about 45mph and started noticing the downshifts weren’t as smooth as normal then realized it wasn’t switching to electric mode under braking. Next traffic light I get to I start braking and the truck does switch from hybrid to electric but there’s an audible and physical clunk, hard enough that it felt damaging. Immediately the service engine soon light came on. Ford app says “Powertrain Malfunction/Reduced Power”. I plug in my OBDLink and it provided a code of “POA1E-00” “starter/generator control module”. Switched the truck to tow/haul mode to keep it out of electric driving and made it home without issue. Will be dropping at the dealer tomorrow, hopefully any easy fix. Anyone with this issue that wants to chime in would be appreciated!

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[Samson16]

Someone here recently went through this and posted their technician’s paperwork and fix action. BISG replaced under warranty I think it was.

 

[mxwrk]

Someone here recently went through this and posted their technician’s paperwork and fix action. BISG replaced under warranty I think it was.

Thanks, I'll try searching again.

 

[Kshort62]

Someone here recently went through this and posted their technician’s paperwork and fix action. BISG replaced under warranty I think it was.

I had this and multiple codes .. tech found a bad battery .. replaced itn. One day later it showed “Reduced Power” again… got it to the dealer while it was still on… they have ordered a BSIG to replace it … I hope this does it . I’m getting tired of my truck sitting at the dealership ..

 

[Samson16]

I had this and multiple codes .. tech found a bad battery .. replaced itn. One day later it showed “Reduced Power” again… got it to the dealer while it was still on… they have ordered a BSIG to replace it … I hope this does it . I’m getting tired of my truck sitting at the dealership ..

I hope so too.

 

[mxwrk]

Dealer told me today I need a new BSIG related to TSB #23-2347. Parts should be in this week

 

[Ford Motor Company]

22 PB here with about 16k miles…driving along at about 45mph and started noticing the downshifts weren’t as smooth as normal then realized it wasn’t switching to electric mode under braking. Next traffic light I get to I start braking and the truck does switch from hybrid to electric but there’s an audible and physical clunk, hard enough that it felt damaging. Immediately the service engine soon light came on. Ford app says “Powertrain Malfunction/Reduced Power”. I plug in my OBDLink and it provided a code of “POA1E-00” “starter/generator control module”. Switched the truck to tow/haul mode to keep it out of electric driving and made it home without issue. Will be dropping at the dealer tomorrow, hopefully any easy fix. Anyone with this issue that wants to chime in would be appreciated!

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.

 

[Kshort62]

Dropped off my LTD PB off for the BSIG change , the “boss” broke off the belt tensioner , belts are out of stock and on back order .. the tensioner might be here Monday .. I’m not sure what else can go wrong but I’m sure there’s more .. offered to let me take my truck but I don’t feel good about driving it like that .. I really am about at my wits end on this truck …

 

[mxwrk]

If anyone was curious...here is the work order with repairs performed.

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