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Powerboost battery SOC in engineering mode

AFordE65

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Joined
Mar 25, 2023
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Location
USA
Vehicles
2021 F150 Powerboost
Does anyone have any idea why the battery voltage in engineering mode would read 0.0V?
Been doing a lot of research related to lack of updates for my 21 Powerboost and kept reading about battery voltage playing into it. Anyone out there think this might be my issue stopping the updates?
For reference I am on Sync 4 version 22177 revision 473 and last update was 22-PU0706-SCH-POPA, not sure the date of install.
VIN is 1FTFW1ED6MFB18681.
Thanks for all the help in advance.
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