NCMtnDawg
New member
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- #1
Hello folks! I'm new to the forum. I traded for a 2021 F-150 Tremor with 41k miles and the package with almost all available options. Well cared for in like new condition. I got home with it late in the day. After parking in the garage, I walked out later and the vehicle welcomed me with lights all around, except for the right side DRL. The dealer had already closed, so I had to wait until the next morning to speak to someone. When I walked out the next morning, the right side DRL came on as it was supposed to. I drove to the dealer to talk about the problem. The light was still working, but an hour or so later, as the sun heated things up, it quit working again. They made another appt for me to bring it in the following week. The mechanic identified the problem as a bad BCU. They said it was backordered. I waited about 3 weeks and stopped by to ask the parts guy if it was still backordered. He looked it up and said it's available. No proactive measures being taken to do anything. He ordered it after I talked to service again and they made another appt to replace it. The part had not come in when I arrived and they found out it was on some type of special order status. They got one from another dealer and put it in. Didn't work and created new issues. They got with Ford who said it had been replaced before and this was the wrong unit. They got the correct unit and was told to program it as a clean install to avoid bringing in any errors from the bad unit. They did that and most problems were corrected, including the DRL, but now they say the brake lights stay on. That was on Thursday after I brought it in Monday morning, June 23rd . It's now been 7 working days at the dealer. They say that they are doing what the Ford engineers tell them to do, but not making progress. This is a small town dealership and I'm getting frustrated. Any advice?
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