Having Sudden Issues with Carplay navigating

[Kurt V]

Currently and all of a sudden CarPlay won’t show route on the map when trying to navigate. Voice will come on but no route shown. Any ideas? Thanks.

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[Ford Motor Company]

Currently and all of a sudden CarPlay won’t show route on the map when trying to navigate. Voice will come on but no route shown. Any ideas? Thanks.

Hello! Send us a private message with your VIN and current mileage. Allow me to see what I can do to assist. Thanks!

 

[Porpoise Hork]

Currently and all of a sudden CarPlay won’t show route on the map when trying to navigate. Voice will come on but no route shown. Any ideas? Thanks.

What nav app are you using? Also try rebooting the phone and/or force closing the navigation app on the phone when Carplay is active. You will likely need to then manually restart the navigation app for it to properly update the position. (This is a thing with Waze)

Failing all that try resetting the Carplay link by deleting the profiles for both the truck and phone in both interfaces then go through the setup process to re-link them.

 

[Kurt V]

What nav app are you using? Also try rebooting the phone and/or force closing the navigation app on the phone when Carplay is active. You will likely need to then manually restart the navigation app for it to properly update the position. (This is a thing with Waze)

Failing all that try resetting the Carplay link by deleting the profiles for both the truck and phone in both interfaces then go through the setup process to re-link them.

Thanks. It's working now so the problem seems to be intermittent but if it happens again I will try your suggestion.

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