RangerCrew1
Member
- Joined
- Mar 15, 2022
- Threads
- 0
- Messages
- 17
- Reaction score
- 44
- Location
- Clinton, MI
- Vehicles
- 2014 Fusion 2017 JKU Wrangler
I can not figure out how to use my Ford points at check out, anyone know how to accomplish this??
Sponsored
Sponsored
FordPass Points can be applied / redeemed online starting January 30, 2023
- Thread starter Administrator
- Start date
- Watchers 3
RangerCrew1
Member
- Joined
- Mar 15, 2022
- Threads
- 0
- Messages
- 17
- Reaction score
- 44
- Location
- Clinton, MI
- Vehicles
- 2014 Fusion 2017 JKU Wrangler
Funny I just asked Ford chat and they said you cannot use Ford points on the website??? WTH!!
RangerCrew1
Member
- Joined
- Mar 15, 2022
- Threads
- 0
- Messages
- 17
- Reaction score
- 44
- Location
- Clinton, MI
- Vehicles
- 2014 Fusion 2017 JKU Wrangler
Honestly I'm not either
Sponsored
dhageremtp
Well-known member
- First Name
- D
- Joined
- Feb 14, 2022
- Threads
- 2
- Messages
- 207
- Reaction score
- 167
- Location
- North Dakota
- Vehicles
- 2022 F150 Lariat
- Occupation
- Healthcare
I’m not seeing it yet.
greyphox
Well-known member
Here's what I see. Just added something to cart to test but didn't actually buy, so not 100% sure it works, but the option is there.
dhageremtp
Well-known member
- First Name
- D
- Joined
- Feb 14, 2022
- Threads
- 2
- Messages
- 207
- Reaction score
- 167
- Location
- North Dakota
- Vehicles
- 2022 F150 Lariat
- Occupation
- Healthcare
Each time I select that or points it asks me to join. I am already logged in.Here's what I see. Just added something to cart to test but didn't actually buy, so not 100% sure it works, but the option is there.
greyphox
Well-known member
Did you actually go to checkout? It should give you the option to use points once in checkout, and not just in your cart.
mrtull
Well-known member
- First Name
- Jeffrey
- Joined
- Dec 14, 2022
- Threads
- 23
- Messages
- 253
- Reaction score
- 174
- Location
- Socorro, NM
- Vehicles
- 2024 XLT PB 302A in Darkened Bronze Metallic, 2023 Ranger Lariat Tremor
- Occupation
- Teacher
This... the biggest kicker... you can't do anything with points until the paying portion of checkout. However, it seems to work really well... I just haven't completed the purchase yet because it will exhaust all my points so I have to make sure I'm getting what I want.
crazywayne311
Well-known member
- First Name
- Wayne
- Joined
- Aug 24, 2022
- Threads
- 16
- Messages
- 1,218
- Reaction score
- 1,118
- Location
- Hampton Roads, VA
- Vehicles
- 2022 SCrew 157" Agate Black Lariat 502A
- Occupation
- CTMO
you guys be careful using the ford accessories site. i made a purchase on 11/5/22. the parts arrived damaged. they provided a return label and said once they got the damaged items back i would get another order shipped...i never got anything. tracking shows 11/15/22 when the items were returned. i called first week of Dec. Says my order was completed. Told them i returned items b/c they were broke. Had to dig into order to see if thats true. next day get a call. says its processing. i asked when i would get new parts, was told 7-10 business days. 10 business days goes by, still shows processing. so i ask for a refund. this was 12/12/22.
on 1/3/23, i call asking about my refund. they say its processing. WTF?! so i asked whats the hold up? so my debit card expired and now they cant issue a refund back to that card. a check would have to be issued. ok fine!
called on 1/12/23. still havent gotten a refund. i call. its still processing! what?
called on 1/18/23 to see if its been mailed. its still processing!!!! were not sure what the hold up is. were going to escalate this case.
called on 1/25/23 to see if its been mailed. its still processing!!!!!
were not sure what the hold up is. were going to escalate this case.
called on 2/1/23 to see if its been mailed. its still processing!!!!!!!!!
were not sure what the hold up is. were going to escalate this case.
that was the final straw that broke the camels back!
i called ford corporate to see if they could intervene. NOPE! they called the ford accessories number that i had and spoke to the same people.
Ford then 3-way'ed a phone call and finally someone with some brains picked up.
Apparently my return was "lost" so it never showed it being returned and because of that, they couldnt issue a refund!!! They have had my money since 11/5/22 and it took damn near 3 months to get why i hadnt received a refund!!!!
oh, as of this moment, they called me yesterday, they are still escalating my case to get me a check mailed out asap and they are looking into why my return was never "processed"
on 1/3/23, i call asking about my refund. they say its processing. WTF?! so i asked whats the hold up? so my debit card expired and now they cant issue a refund back to that card. a check would have to be issued. ok fine!
called on 1/12/23. still havent gotten a refund. i call. its still processing! what?
called on 1/18/23 to see if its been mailed. its still processing!!!! were not sure what the hold up is. were going to escalate this case.
called on 1/25/23 to see if its been mailed. its still processing!!!!!
were not sure what the hold up is. were going to escalate this case.
called on 2/1/23 to see if its been mailed. its still processing!!!!!!!!!
were not sure what the hold up is. were going to escalate this case.
that was the final straw that broke the camels back!
i called ford corporate to see if they could intervene. NOPE! they called the ford accessories number that i had and spoke to the same people.
Ford then 3-way'ed a phone call and finally someone with some brains picked up.
Apparently my return was "lost" so it never showed it being returned and because of that, they couldnt issue a refund!!! They have had my money since 11/5/22 and it took damn near 3 months to get why i hadnt received a refund!!!!
oh, as of this moment, they called me yesterday, they are still escalating my case to get me a check mailed out asap and they are looking into why my return was never "processed"
Sponsored
