Yup, it shows 100% on my vehicle dashboard on ford.comFor me its usually pretty quick it's possible they forgot to reset the oil change indicator on the truck. Check the oil life monitor on the truck see if it is at 100%.
As for the app thats wierd I would give it a day or two then I would try reseting the app. You can also log in on ford.com and see if your dashbord reads 100% or the previous 28%.
Oil lifeOil level?
Sorry...just saw the typo in the heading...Oil level?