Ford Pass Connectivity still not working since November

[WolF150]

I have 2022 F150 Lariat PowerBoost. Ford Pass and the connectivity have not worked since NOV 2022. I finally got an appointment last week, they had my truck for the whole week. They said everything was fixed and working great. I get back home to connect Ford Pass and it won't connect, the app says go to Connectivity in settings and "enable connectivity". SO I hit the button, the wheel spins trying to access, and it closes out goes back to main screen. WTF Seriously? Im guessing one of 2 scenarios, nothing was done and my truck sat for a week or the Ford mechanic has no clue what he is doing. I thought SyNC2 sucked, was excited for sync3, that was no better than #2. So now we have the holy grail sync4... It doesn't even work at all LOL Ford should fire Microsoft. What a joke

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[joejones63845]

I have 2022 F150 Lariat PowerBoost. Ford Pass and the connectivity have not worked since NOV 2022. I finally got an appointment last week, they had my truck for the whole week. They said everything was fixed and working great. I get back home to connect Ford Pass and it won't connect, the app says go to Connectivity in settings and "enable connectivity". SO I hit the button, the wheel spins trying to access, and it closes out goes back to main screen. WTF Seriously? Im guessing one of 2 scenarios, nothing was done and my truck sat for a week or the Ford mechanic has no clue what he is doing. I thought SyNC2 sucked, was excited for sync3, that was no better than #2. So now we have the holy grail sync4... It doesn't even work at all LOL Ford should fire Microsoft. What a joke

2023 f-150 platinum ford pass would not connect. I took the ground cable off and reconnected it. It started working again.

 

[WolF150]

2023 f-150 platinum ford pass would not connect. I took the ground cable off and reconnected it. It started working again.

Ground from the battery correct? I did the TCU disconnect for 24hrs and that didn't work

 

[Snakebitten]

... It doesn't even work at all LOL Ford should fire Microsoft. What a joke

Don't know how accurate the following Wiki quote is but......

The first two generations (Ford Sync and MyFord Touch) run on the Windows Embedded Automotive operating system designed by Microsoft, while the third and fourth generations (Sync 3 and Sync 4/4a) runs on the QNX operating system from BlackBerry Limited.

 

[travisN000]

Have you tested the web interface, or just using the phone app?

 

[WolF150]

Have you tested the web interface, or just using the phone app?

Just the phone, there is no connection in the truck. If you go into diagnostic mode and go to connectivity Icons you can display them on your screen. There are three red Cell icons and the TCU is green.

 

[Jesse-Infotainment]

Just the phone, there is no connection in the truck. If you go into diagnostic mode and go to connectivity Icons you can display them on your screen. There are three red Cell icons and the TCU is green.

Do you have Forscan.. to check for DTCs.

 

[Wookie]

I had the same issue and tried everything suggested. I found a random post on a lighting forum where a guy said to pull fuse #32 which is found in the passenger footwell. It took 5 minutes to do and it immediately fixed my Ford Pass and connected feature issues. It's been working ever since.

 

[WolF150]

Still doesn't work. I really think the Ford Service dept has Zero Clue on how to fix this.

 

[WolF150]

Mobile Tech from Ford came out. Tried updating software, he couldn't get it to update. Now it has to go back to the shop and try from there. If Apple computer had this much trouble updating software they would be out of business.

 

[Snakebitten]

Actually, Apple has even a harder time updating a Ford than Ford does.

Couldn't resist. ?

But believe me, I get your point.

 

[WolF150]

Actually, Apple has even a harder time updating a Ford than Ford does.

Couldn't resist. ?

But believe me, I get your point.

LOL is it that bad?

 

[Snakebitten]

LOL is it that bad?

Since FDRS (Ford Software) doesn't run on Mac, I was being snarky.

 

[WolF150]

Ford Still can't update my truck, they are waiting for tech support to come up with a solution. What a joke, They have had the truck for a total of 2 weeks in shop for this. They said well you don't need the truck updated for it to run, I guess I paid $76,000 for some of the Features to work.

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