FDRS Noob

[kb3421]

I guess I need someone to hold my hand. I downloaded all the appropriate software (I think) FJDS, FDRS, VCI Mgr., IDS.....I activated my Mongoose.....I created an account with Ford. When I hook up the cable to the truck and launch FDRS, after I do the "get VIN", I get an error message "Internal error". What am I doing wrong?

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[rugedraw]

I guess I need someone to hold my hand. I downloaded all the appropriate software (I think) FJDS, FDRS, VCI Mgr., IDS.....I activated my Mongoose.....I created an account with Ford. When I hook up the cable to the truck and launch FDRS, after I do the "get VIN", I get an error message "Internal error". What am I doing wrong?

I would post this in the FDRS thread stickied here in this section of the forum.