Dealer Maintenance Scheduling

[Thunderchief]

Suddenly it seems that it is extremely difficult to get an "appointment" for repairs on a vehicle. I have a 2022 Lariat Powerboost that had a coolant leak two months after I bought it so I took it to the dealer where I bought it. There I am told it is not drivable, leave it, and we will try to work you in. Twenty-nine days later I get the truck back. Now, six months after I bought this vehicle, the air conditioner ices up and stops all air into the cabin. The transmission sticks in 8th gear when I stop. Plus there are other problems of a lessor nature. I go to the dealer where they tell me I need to have the truck worked on and they can schedule me for August 8 --- that is a month from the time I talked to them. I cannot go anywhere in the truck since the AC fails after 30-minutes of driving. The truck is a hazard on the road with the transmission sticking in gear. And the Dealer where I bought this very expensive vehicle cannot help me for a MONTH? What in the world has happened to the American Automobile Industry? A visit to the grocery store now costs $150. Is the entire industry of the nation failing?

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[Ford Motor Company]

Suddenly it seems that it is extremely difficult to get an "appointment" for repairs on a vehicle. I have a 2022 Lariat Powerboost that had a coolant leak two months after I bought it so I took it to the dealer where I bought it. There I am told it is not drivable, leave it, and we will try to work you in. Twenty-nine days later I get the truck back. Now, six months after I bought this vehicle, the air conditioner ices up and stops all air into the cabin. The transmission sticks in 8th gear when I stop. Plus there are other problems of a lessor nature. I go to the dealer where they tell me I need to have the truck worked on and they can schedule me for August 8 --- that is a month from the time I talked to them. I cannot go anywhere in the truck since the AC fails after 30-minutes of driving. The truck is a hazard on the road with the transmission sticking in gear. And the Dealer where I bought this very expensive vehicle cannot help me for a MONTH? What in the world has happened to the American Automobile Industry? A visit to the grocery store now costs $150. Is the entire industry of the nation failing?

Hi there! I can look into your F-150’s AC issues on my end. To get started, could you please send a private message over with the name/location of your local Ford dealer and your F-150’s VIN?