If they don't run the PMI after they install the module, it will not work right. It is a standard process that they are supposed to do, but many dealers either don't do it at all, or they attempt it and it fails, so then leave it undone. PMI stands for "programmable module installation". The article below explains it better than I can:For my info. What is a PMI process and what does it do. Also what may happen if they don’t.