2.4.1 update completely broke CarPlay

[Lippy]

I just received the 2.4.1 update. It completely broke CarPlay. I even tried to delete this truck on the phone and reinstall it. Nothing. I use this all the time. Bluetooth doesn’t work either. They both worked fine before the update. Any ideas how to fix this?

Sponsored

 

[My42waffles]

Have you tried a master reset of sync? Does wired carplay also not work? Also maybe restart the phone.

 

[Lippy]

Have you tried a master reset of sync? Does wired carplay also not work? Also maybe restart the phone.

I tried restarting and reconnecting everything, which didn't work. Master reset did, but, boy, what a PIA. I didn't realize it, but you need to re-enroll and reconnect FordPass, enter in all of your lost radio station presets, re-program the keys, and re-enter all of your default settings. Took about an hour. Thanks Ford, good job on the quality control. Train wreck.

 

[Jesse-Infotainment]

Just a suggestion.. when I had issues with my carplay I had to forget all networks in my iPhone. That is a pain in the butt also becuase it forgets all saved wifi networks.

It was the only way I could get it to connect again.

I am surprised this happened the 2.4.1 was a gateway only update. If you wouldnt mind send me your vin so I can see your ota history and maybe see what happened

 

[Lippy]

Just a suggestion.. when I had issues with my carplay I had to forget all networks in my iPhone. That is a pain in the butt also becuase it forgets all saved wifi networks.

It was the only way I could get it to connect again.

I am surprised this happened the 2.4.1 was a gateway only update. If you wouldnt mind send me your vin so I can see your ota history and maybe see what happened

I did try forgetting and reentering network credentials. It didn’t work. VIN sent.

 

[bakerd]

Carplay, not a Ford product, is quirky and glitchy all the way around, other cars as well. My Honda's has been glitchy since 2017 when I bought that car. My 21 Ford is way less glitchy but still things happen. Usually, turning on and off my iphone 12 will fix it.

 

[JEB]

How widespread is this? Has 2.4.1 broken anyone else’s CarPlay?

 

[HSV_MIkeJ]

Still figuring the new stuff out, but how can you tell when you receive an update, or check your current version?

 

[Just Me]

Didn’t bother mine at all but my update is only 2.3.0.

 

[Just Me]

Still figuring the new stuff out, but how can you tell when you receive an update, or check your current version?

Click settings, then System Updates then Click update details.

 

[HSV_MIkeJ]

I don't get a screen like that I only see "Your System is up-to-date". Maybe I have never gotten any updates. I have Auto Updates on, Wi-Fi Connected, and it just checked for an update.

 

[TheGoatman]

I don't get a screen like that I only see "Your System is up-to-date". Maybe I have never gotten any updates. I have Auto Updates on, Wi-Fi Connected, and it just checked for an update.

Mine was like that when I was somewhere between 1.7 and 2.3.
2.3 got it working again

 

[Ford Motor Company]

I just received the 2.4.1 update. It completely broke CarPlay. I even tried to delete this truck on the phone and reinstall it. Nothing. I use this all the time. Bluetooth doesn’t work either. They both worked fine before the update. Any ideas how to fix this?

Good morning! Go ahead and send us a private message with your VIN and the name and location of your Ford dealer. I want to check into this carplay concern. Thank you!

 

[Jaug]

I would love to have this problem, getting the latest updates and having to restart everything. I am stuck on 1.7.1 with no fix in sight. My dealer is saying just wait. Been months.

Sponsored