03/15 Build Week

[KiloWhiskey]

seriously, screw the people who have been getting pushed through before us.

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[Roady]

seriously, screw the people who have been getting pushed through before us.

I bet you’re fun at parties.

 

[Trucky McTruckface]

seriously, screw the people who have been getting pushed through before us.

You mean screw Ford for putting them through before us. Not the customers fault. You should write a strongly worded letter...

 

[xtraman122]

You mean screw Ford for putting them through before us. Not the customers fault. You should write a strongly worded letter...

Yep, don't be mad at me for ordering a truck receiving it. I was fully prepared to be waiting until early August when I ordered, I was braced for the worst but apparently got very lucky with my timing. The way Ford handled the whole mess with incomplete trucks and then not getting them shipped is an unmitigated disaster. I don't blame you guys that have been waiting one bit for being pissed - I'd absolutely be one of the vocal ones if I were in the same position.

 

[ccwhaler]

Light at the end of the tunnel
Japan's Renesas sees fire-damaged chip plant back to full capacity by mid-June

https://www.reuters.com/technology/...lant-100-capacity-around-mid-june-2021-06-01/

 

[Sfortener]

Light at the end of the tunnel
Japan's Renesas sees fire-damaged chip plant back to full capacity by mid-June

https://www.reuters.com/technology/...lant-100-capacity-around-mid-june-2021-06-01/

Guess that means my $2500 PCO that expires July 7 is going to just be an expensive bookmark then.... ha

 

[KiloWhiskey]

You mean screw Ford for putting them through before us. Not the customers fault. You should write a strongly worded letter...

Better way of saying it yes. You understand the frustration obviously.

 

[Redskins5]

Guess that means my $2500 PCO that expires July 7 is going to just be an expensive bookmark then.... ha

My dealer took the serial number off of my PCO and entered into his system with my order and it locked it in even though it expired the end of March. It is still active and will be applied once my order arrives.

 

[Sfortener]

My dealer took the serial number off of my PCO and entered into his system with my order and it locked it in even though it expired the end of March. It is still active and will be applied once my order arrives.

Thanks. I will try this out.

 

[Gman73]

Yes you guys have reason for hope. I've checked a few dealerships now, over the last two weeks a bunch of trucks with March BLEND dates were delivered. All the deliveries I'm seeing were either produced in late March or late May.

I was the build/blend week before your 03-08-21 (ordered Nov-20) and was stuck waiting on parts. Mine showed up at the dealer 3 weeks ago after chips came in, so it looks like they are processing them as they receive chip shipments but it could also be the 3 cases I opened with Ford and the 2 traces my dealer put on the truck.

 

[GreggT]

I was the build/blend week before your 03-08-21 (ordered Nov-20) and was stuck waiting on parts. Mine showed up at the dealer 3 weeks ago after chips came in, so it looks like they are processing them as they receive chip shipments but it could also be the 3 cases I opened with Ford and the 2 traces my dealer put on the truck.

I think it is the latter, I also did the same, 3 cases with Customer Care then another with the Executive Office. After my last contact with them, mine kicked loose two days later. My dealer also did at least one trace as I called every week on Tuesday.

 

[praveenperera]

I think it is the latter, I also did the same, 3 cases with Customer Care then another with the Executive Office. After my last contact with them, mine kicked loose two days later. My dealer also did at least one trace as I called every week on Tuesday.

I sent an email today some execs today (thanks for you list). How did you open three cases through customer care. I've gone through twitter before.

Edit: Just used this form https://www.ford.ca/help/contact/emailUs/

 

[GreggT]

I sent an email today some execs today (thanks for you list). How did you open three cases through customer care. I've gone through twitter before.

Edit: Just used this form https://www.ford.ca/help/contact/emailUs/

I pressed them when I called Customer Care. "They said" they were opening a case each time I called so I assumed they did. I note date, time, and who I spoke to each time and noted that in my E-mails to the Executive Offices. I've been down this road before, both giving and receiving.

 

[praveenperera]

Thanks I will call and do the same

 

[GreggT]

Thanks I will call and do the same

When you call, they will try to refer you back to your dealer. You need to tell them you have been talking to your dealer numerous times and tell them they can't get any info from Ford, that is why you called them.

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