F150inSD
Well-known member
- First Name
- Brent
- Joined
- Nov 21, 2021
- Threads
- 0
- Messages
- 61
- Reaction score
- 42
- Location
- South Dakota
- Vehicles
- 2022 F150 Lariat 502a PB
I completely agree!Just chatted with Ford. They say I still have an ETA of 4/18 - 4/24 and I am also on a chip hold. I asked if that ETA was the date my truck would be put back on the line to be complete or if that was the date it would be at the dealer.
Seems like a simple question right? They said they could not provide me that information and that I should reach out to my dealer. Insane Ford can not even tell their customers what their own ETA dates represent. I hope to have my truck by Memorial Day.
My biggest complaint/frustration is the lack of communication from Ford. We all understand there are supply chain issues and there may be delays. Dates may be missed...both with parts they expect to receive and truck delivery dates. I just wish they were more transparent. If it's a chip hold, then what is it related to on the truck? They also need to give their customer service access to more info so customers are not frustrated.
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