Eta Update

[Goldwing Guy]

Does Ford not know how long it takes to deliver a truck from the factory to the dealer? The ETA date Changes more than some people change their underwear. Really Ford can you guys not get your shit together enough to know when my truck will get to the dealer? 4 times the date has changed in 2 weeks and it has gone in one direction….LATER not sooner. This is just another time that Ford hasn’t had any communication with the end buyer, this is a lack of respect to stick your head in the sand again.Unreal f$&*#$g real.

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[TexasTrash]

My truck is lost somewhere in Houston. Pals shows it in Kansas, Ford said Houston, dealership has no clue.

 

[ColoradoHunter]

Once Ford releases it to the shipper it's out of their control. No different than when you send something by mail ect. A buddy that worked for the railroad here in Colorado told me the only trains that run on a schedule are the Passenger trains. All the cargo trains wait till the track is clear to the next siding and then go.

 

[Goldwing Guy]

Once Ford releases it to the shipper it's out of their control. No different than when you send something by mail ect. A buddy that worked for the railroad here in Colorado told me the only trains that run on a schedule are the Passenger trains. All the cargo trains wait till the track is clear to the next siding and then go.

C’mon do you really believe they have no control! They spend millions on transportation and when the big customers complain they get answers! We are not a bunch of sheeple that are easily sent to slaughter, we demand answers not excuses. We can get these answers by our decision where we buy our next car/truck. Maybe being number 2 will make them a little more accountable to their customers.

 

[Pete6114]

C’mon do you really believe they have no control! They spend millions on transportation and when the big customers complain they get answers! We are not a bunch of sheeple that are easily sent to slaughter, we demand answers not excuses. We can get these answers by our decision where we buy our next car/truck. Maybe being number 2 will make them a little more accountable to their customers.

Normally, pre Covid, it's a well oiled machine where most everything runs very well, even ETA's were pretty well accurate. Usually between the "Start-End ETA's shown in VVR. Once handed over to shippers, both rail and convoy, Ford is out of the picture and has nothing to do with it anymore. Dealers have already been charged for the truck by now. It's the shippers that now have to schedule deliveries . If your dealer gets a truckload at once, it'll happen quick. If he gets 2 units, he'll have to wait. Oh.....there's apparently a truck-driver shortage now as well..

 

[Goldwing Guy]

Normally, pre Covid, it's a well oiled machine where most everything runs very well, even ETA's were pretty well accurate. Usually between the "Start-End ETA's shown in VVR. Once handed over to shippers, both rail and convoy, Ford is out of the picture and has nothing to do with it anymore. Dealers have already been charged for the truck by now. It's the shippers that now have to schedule deliveries . If your dealer gets a truckload at once, it'll happen quick. If he gets 2 units, he'll have to wait. Oh.....there's apparently a truck-driver shortage now as well..

Ok…drink the cool-aid that they want you to believe, just remember the Golden Rule…he who has the gold makes the rules. The lack of accountability in the way they dropped the ball and expected you to spend 80k on a truck and say nothing but to wait. Just tell the people the TRUTH they can handle it, may not like it but can take it. What a foreign way to think.

 

[Roady]

4 times the date has changed in 2 weeks and it has gone in one direction….LATER not sooner. This is just another time that Ford hasn’t had any communication with the end buyer

I don't understand. They communicated to you 4 times, adjusting your ETA. Do you require extra hand holding or are you just mad the communications are not in your favor? What a foreign way to think is right.

 

[Goldwing Guy]

I don't understand. They communicated to you 4 times, adjusting your ETA. Do you require extra hand holding or are you just mad the communications are not in your favor? What a foreign way to think is right.

Your right you don’t understand! Maybe I should talk a little slower.

 

[Pete6114]

Ok…drink the cool-aid that they want you to believe, just remember the Golden Rule…he who has the gold makes the rules. The lack of accountability in the way they dropped the ball and expected you to spend 80k on a truck and say nothing but to wait. Just tell the people the TRUTH they can handle it, may not like it but can take it. What a foreign way to think.

Dont need to drink koolaid guy... you're just paranoid. Relax and take your Goldwing for a ride

 

[Roady]

Your right you don’t understand! Maybe I should talk a little slower.

Yes please do, in the most condescending way possible. You're obviously a very angry person and if coming into a forum about trucks and tossing vague insults around makes you feel better, I'll take one for the team.

 

[imnuts]

Ok…drink the cool-aid that they want you to believe, just remember the Golden Rule…he who has the gold makes the rules. The lack of accountability in the way they dropped the ball and expected you to spend 80k on a truck and say nothing but to wait. Just tell the people the TRUTH they can handle it, may not like it but can take it. What a foreign way to think.

So when there are no railcars available at the yard where they're loading vehicles, what is Ford supposed to do? Stop production and build new railcars in the middle of the production run? To run the empty railcars back to the plants, it is an empty load and the rail companies are going to minimize the number of empty loads. Can Ford pay more to try to prioritize it? Sure they can, but if the only available rail cars are in CA and they're needed in Dearborn, it's going to take a few extra days to get there and Ford can't control that time.

At the same point, once the trucks get to the destination rail yard, they need offloaded and loaded onto transport trucks. If there are no trucks/trailers available at the yard, Ford has no control over that. There has been a shortage of truckers for years, and COVID only added to it. Also, do you really think that with as much business Ford gives shipping companies that the shipping companies aren't going to try everything they can to please Ford? They'll bend over backwards just to keep that shipping contract. Just from what I've seen in the tracking threads, Ford is also using new convoy companies compared to the past, so they are working to improve shipping, but there isn't too much they can do short of handling transport in-house.

 

[JoeBlowFord]

Your right you don’t understand! Maybe I should talk a little slower.

You're not really going to get any sympathy here when you're hostile toward other members.

You have many choices at this point:

1. Be angry at Ford and complain on a website not involved with Ford
2. Go complain to Ford
3. Wait for your truck patiently
4. Go buy something else

If you don't want to be a sheeple, and teach Ford a consumer lesson, number 4 is probably your best bet.

 

[Stubblejumper]

My truck showed up at the dealer here in Alberta , over two weeks before the ETA.

 

[Goldwing Guy]

So when there are no railcars available at the yard where they're loading vehicles, what is Ford supposed to do? Stop production and build new railcars in the middle of the production run? To run the empty railcars back to the plants, it is an empty load and the rail companies are going to minimize the number of empty loads. Can Ford pay more to try to prioritize it? Sure they can, but if the only available rail cars are in CA and they're needed in Dearborn, it's going to take a few extra days to get there and Ford can't control that time.

At the same point, once the trucks get to the destination rail yard, they need offloaded and loaded onto transport trucks. If there are no trucks/trailers available at the yard, Ford has no control over that. There has been a shortage of truckers for years, and COVID only added to it. Also, do you really think that with as much business Ford gives shipping companies that the shipping companies aren't going to try everything they can to please Ford? They'll bend over backwards just to keep that shipping contract. Just from what I've seen in the tracking threads, Ford is also using new convoy companies compared to the past, so they are working to improve shipping, but there isn't too much they can do short of handling transport in-house.

Has anyone from Ford phoned you, emailed you and told you these are the issues they are facing? or is this some kind of speculation based on No facts at all? Nobody from Ford has said that this is a major problem to me or my dealer. I prefer to operate on proper information rather than the lunch room chit chat from people that like to talk but have no proof to back up what they say “banter”

 

[Goldwing Guy]

You're not really going to get any sympathy here when you're hostile toward other members.

You have many choices at this point:

1. Be angry at Ford and complain on a website not involved with Ford
2. Go complain to Ford
3. Wait for your truck patiently
4. Go buy something else

If you don't want to be a sheeple, and teach Ford a consumer lesson, number 4 is probably your best bet.

Thank you for the options , but I will vote with my dollars. My response is only I give what I get! Lol so if someone is a little sarcastic with me then I give it back. Or are we to take the high road and let someone take a free shot…nope not today!

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