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Diode dynamics Elite Max headlights and fog light issues (UPDATED 9/18/24)

honda250xtitan

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Well, this answers my question- I was about to order some lights from these guys- but I think I'll pass. I have enough problems in life without headlights being among them - Good luck guys.
right. that automated response doesnt help their case AT ALL.
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Diode Dynamics

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right. that automated response doesnt help their case AT ALL.
Our social media team actively monitors forum activity, but we do not have direct control over orders or pending shipments. However, we do communicate urgent messages to the appropriate team. We have informed our team about these concerns and remain available to assist. As advised, a phone call is the fastest way to get immediate assistance compared to email.

Regarding our white fog lights, they have been out of stock since January 3rd, and based on the latest information, we expect them to be restocked at the beginning of April. These lamps are highly complex, high-performance products. Elite Series lamps are one of the headlights designed, engineered, and assembled in the U.S., they require more time to produce compared to mass-imported units from overseas factories.
 
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ANOTHER UPDATE

For who knows how long, i just notice the other day- my passenger fog light has had one bulb/led burnt out. Seeing as the 8 week backorder on my headlight has now crested over into TWELVE WEEKS and other members haven't got their fog's yet, I'm just going to request a refund. To make this story even funnier, after I got my fogs- they shipped another set to me unannounced a few weeks later. An identical full set of amber fogs. I contemplated keeping them as a "repayment" for TWO YEARS of wait, over promising and under delivering. I even thought about selling them as they were so difficult to get a hold of. Eventually my conscience got the best of me and I contacted DD and got a label for them to be shipped back. Off they went. Now I'm here with a malfunctioning set.

Life is not without a poetic sense of irony huh guys?
 

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Your integrity is worth so much more than some truck parts. Besides, you sound like someone who wouldn't have ever come to terms with handling it any other way. :)
 
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Your integrity is worth so much more than some truck parts. Besides, you sound like someone who wouldn't have ever come to terms with handling it any other way. :)
Nice of you to say. Though I was a complete scumbag in my 20's, I've grown up since then.
 

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Ricksc

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Well I was hoping this was all resolved. It sounds like it’s not. Guess I will keep shopping around.
 
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Well I was hoping this was all resolved. It sounds like it’s not. Guess I will keep shopping around.
Don’t waste your time or money. If full function OEM retrofits were close to the same price, I’d return my headlights too.
 

Ricksc

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Seems like a better way to roll them out would have been to ask for some beta testers to see how the worked. Then built an inventory of working lights before offering for sale.
 

Hobkvet

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Does this company have similar problems with the rest of their products?
 
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Seems like a better way to roll them out would have been to ask for some beta testers to see how the worked. Then built an inventory of working lights before offering for sale.
We were the beta testers. Read this whole thread
 

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Does this company have similar problems with the rest of their products?
No, I have several different lighting products on different vehicles and they’re phenomenal. I plan on replacing the fog Lamps with 4-6 of their cube lights.
 
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That’s what I did!

IMG_5115.jpeg
Looks awesome! Which model are these, how’s the combined output? I’m going to fab my own bumper so two cubes a set of twos would fill in the best.
W

What kind of brackets did you use- I want to do that set up like yours, but I had no factory installed fog lights
diode makes a bracket for their ss2 cubes
 
 







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