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Weather, Traffic, Gone! Zone Lighting on app, Gone!

Hendog

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I've got another bizarre one. I still have 10 months left on the free 3 years of connected services, but something seems jacked. I still have navigation working , but Traffic and Weather are now greyed out. Says go to connected services on app, but no help there. It does say Cancellation Pending for some reason. Still have 10 months and I'd think they would be happy to charge me to keep.

Other weird thing is that all of a sudden I don't have zone lighting or Pro Power icons on the FordPass app to use. It's communicating with the truck. I can start and lock doors from app, View tire pressure and gas range, but not these for some odd reason.

Hoping someone else may have had same experience and able to lend insight. I'll try the customer service number here shortly too, but not holding out much hope.

Thanks in advance!
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fordtruckman2003

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Not seen any change to my connected stuff that ends in May. Zone lighting tile still on my FordPass app.
 
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Hendog

Active member
Joined
Dec 9, 2021
Threads
3
Messages
34
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8
Location
Memphis, TN
Vehicles
2021 F-150 King Ranch
I've got another bizarre one. I still have 10 months left on the free 3 years of connected services, but something seems jacked. I still have navigation working , but Traffic and Weather are now greyed out. Says go to connected services on app, but no help there. It does say Cancellation Pending for some reason. Still have 10 months and I'd think they would be happy to charge me to keep.

Other weird thing is that all of a sudden I don't have zone lighting or Pro Power icons on the FordPass app to use. It's communicating with the truck. I can start and lock doors from app, View tire pressure and gas range, but not these for some odd reason.

Hoping someone else may have had same experience and able to lend insight. I'll try the customer service number here shortly too, but not holding out much hope.

Thanks in advance!
Ford can't explain it. Went through the testing and now say they will escalate issue and get back to me in 14-21 days. We shall see. Connected services is greyed out and it shouldn't be. Zone lighting and Propower not on app anymore is a different dept. and I just didn't have it in me
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