Sirius XM Presets Resetting

[JasonATL]

I’m having this issue! They reset for me on Friday. Not sure if related but I used the Valet Mode twice as we were at a hotel with valet. After the 2nd time when we got the truck it was reset. It doesn’t show my listener profile now either. Only change recently was the 6.2.0 OTA update.

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[JasonATL]

It won’t let me create a new SXM profile. Also just realized that the Alexa integration stopped working as well and won’t let me set it back up. I really don’t want to take it to the dealer as they won’t be able to do anything. I don’t know if another way for Ford to know to actually fix the issue though.

 

[Ajzride]

It won’t let me create a new SXM profile. Also just realized that the Alexa integration stopped working as well and won’t let me set it back up. I really don’t want to take it to the dealer as they won’t be able to do anything. I don’t know if another way for Ford to know to actually fix the issue though.

Dealer likely won't be able to do anything. If it's an issue with the as-built data they might be able to help you one run the FDRS thread. Otherwise you will be stuck waiting on an OTA.

 

[Ajzride]

59 days between resets this time. Reset on 12.27.2023 most recently. I noticed that was the day Sirius reverted all of the Christmas stations back to non-holiday channel. Perhaps my issue is tied to Sirius updates and not Ford OTAs.

Guess I’ll get an FDRS sub next week and update all my modules and see if this gets fixed.

 

[doolin64]

I'm having this issue as well. First happened back around Thanksgiving. I fixed all my presets (I like tomake the last 5 all the Christmas stations on XM). About a week later they changed again. So I saved them all another time. Now this morning the same flipping thing happened. All my presets were gone and looked like the OPs.

 

[Ajzride]

I'm having this issue as well. First happened back around Thanksgiving. I fixed all my presets (I like tomake the last 5 all the Christmas stations on XM). About a week later they changed again. So I saved them all another time. Now this morning the same flipping thing happened. All my presets were gone and looked like the OPs.

I see you are also a 2021 Powerboost, do you know if your truck is a Job 1 or Job 2?

 

[doolin64]

I'm not sure.

I see you are also a 2021 Powerboost, do you know if your truck is a Job 1 or Job 2?

I'm not sure. I bought it used last November with 10k miles. I have 25k.

 

[Ajzride]

My mongoose is lent out, so I’ve not done updates yet. They reset again today, seems like 99% of them are on Sundays. I think it has something to do with scheduled starts in the app, because I have one set for Every Sunday at 11:55AM. Perhaps scheduled starts jack up the driver profiles.

 

[Ajzride]

I finally got around to installing FDRS updates today, after the very first one my presets were back to defaults. My list of updates was much much shorter than I anticipated. I think I have been getting updates OTA even though I have automatic updates turned off. I know I never got a Fordpass or Sync notification about updates, but I should have had about twice as many as I did given how long it has been since I used FDRS or saw a message about updates. I wish I could check and see if my reset dates lined up with "silent OTAs" I was getting.

 

[Ajzride]

Fully updated in FDRS 6 days ago. XM presets reset again this afternoon. It absolutely has to be related to scheduled Starts. I have one set for every Sunday after church and 95% of my resets come on Sunday. . I know it’s a first world problem but it is beyond frustrating.

 

[Ajzride]

Today was a false alarm. I had inadvertently called hit the number 3 profile on the door. Those presets had not been programmed since the FRDS updates. Hitting profile 1 restored them.

 

[Ajzride]

I got 23-PU1024-6CH-AUD via OTA yesterday. Today not only were my XM presets reset back to default, but so were my FM presets. This is new, Ford has managed to make it worse instead of better.

 

[Ajzride]

As of 06.10.2024 No resets since the OTA that wiped everything out. Hopefully they have fixed this.

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