p144624
New member
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- #1
Has anyone else had poor customer service from Ford?
Bought the Powerboost specifically for towing our camper and it broke down (for the second time - 12k miles on it) right before our first big road trip. I get that stuff happens but then Ford didn’t have another truck I could rent for the road trip (had to rent a Ram 3500). Now they are only willing to reimburse for 1/3 of the cost to rent. Any way to get Ford to do the right thing here?
Bought the Powerboost specifically for towing our camper and it broke down (for the second time - 12k miles on it) right before our first big road trip. I get that stuff happens but then Ford didn’t have another truck I could rent for the road trip (had to rent a Ram 3500). Now they are only willing to reimburse for 1/3 of the cost to rent. Any way to get Ford to do the right thing here?
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