NEW ORDER FORD TRACKING TOOL

[cjm83]

Anyone else experience trouble trying to get a status update on their order using the Ford vehicle tracking tool??

When putting in my VIN and order number, I get the below error message. Im 100% positive that my info is entered correctly as I have been able to check the status in the past. A Ford agent told me to clear my cookies and try a different browser. I did both of those and still keep getting this message.. I even restarted the computer. Also, I had tried on my work computer with the same result.

There is most definitely a status available as I have a window sticker and it went into production recently.

Anyone have any insight? Thanks.

Sponsored

 

[Alopes]

I'm facing the same issue.
I received an email update this afternoon and when checking the tracker I get the same error message. It may be a glitch in the system.

 

[powerboatr]

Use chrome browser
I found out ford accessories website was having issues with Firefox and Microsoft edge
Lady at ford said use Google chrome
Bingo it worked...have no idea why or what

 

[cjm83]

Use chrome browser
I found out ford accessories website was having issues with Firefox and Microsoft edge
Lady at ford said use Google chrome
Bingo it worked...have no idea why or what

Chrome was the browser I tried with no success... hmmm. Not sure what needs to be done.

 

[F150Fordzilla]

I was using google chrome and got the same msg. Tried opening on my phone and it worked.

 

[Alopes]

No more issues for me. Solved it using the same browser this morning.

 

[HWill]

It is normal for the tracker to be down, I have ordered a few vehicles and experienced at least a few times on each vehicle.

Mine wasn't working yesterday, but is fine today.

 

[CCHCIO]

It doesn't matter rather it's up or down. I ordered my 2025 F-150 Lariat on November 14 and finally received it February 11 and only got 1 update that said it was being built. So really no value anyway.

 

[Powerboost_Law]

I found the info on the order tracker really delayed, it still says my 1 remaining King Ranch as produced yet it is actually assigned a rail car and may even be on its way.

 

[cjm83]

Update for anyone else that may experience this. The tracking tool is back to working as of this morning. I tried every browser from edge, to chrome to safari on my phone up until last night with no success. But suddenly, this morning, on a Saturday, it is working... with Edge... ?‍

Sponsored