Issues with app; '24 build status?

[evk311]

Hi everyone, I'm new here and hoping that someone might be able to share some insights.

I ordered a '24 Lariat Powerboost on Nov 8th. Ford came back pretty quick with a VIN and a production date. It says it went into production on schedule (Jan 22). Since then however, there has been zero updates. The app says 'Last Updated 1/31/24, and still says 'In Production'.

I contacted the dealer and they said it shows 'built' on their end, but they claim its sitting on a lot in Dearborn awaiting quality checks, though a part of me thinks they are just saying that. I figure if that was the case, the app would at least say 'Built'.

Am I just paranoid, or has anyone else encountered issues like this?

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[SingleSpeed427]

Go on Ford Chat (Support on Ford.com.. I log into the site, but I don't think you need to) and ask them. For example.. here's my most recent response from chat. It's worth a shot:

 

[gtchs]

The online tracker is almost useless given how inaccurate it has proven to be.

 

[CarbonMark]

There are a few threads in this forum section covering this topic.

As stated above, the tracker is not accurate…

The basic overview is that Ford has THOUSANDS of F-150’s produced in January and February that have not shipped yet. Many frustrated buyers are waiting along with you here…

 

[EL5_Zero]

Welcome to the club of hurry up and wait. Seriously, the more you look for an update, the more disappointed you become. I had an ETA of 03/08, unfortunately, that never happened and no one is able to give me a straight answer on when it will arrive. I check every Friday, and get the same response, we don't have an update.

 

[Rinn69]

Check out this post....unfortunately, it might have some relevance for the delays....

https://www.f150gen14.com/forum/thr...-built-and-or-delivered-yet.22144/post-449118

 

[gh8toes]

I was talking to my neighbor yesterday, who has a friend that works for Roush. He said they hired a bunch of people, who were not certified mechanics, that do nothing but replace the instrument cluster on F150's, all day, 24/7. The regular employees were joking about the quality of their work when they showed up with Harbor Freight tool boxes. Each person can replace 2 clusters per hour. I assume these are the early produced vehicles (Dec. - Feb.), so you can guess how long it will take to fix all those early trucks that have been parked for months. My KR was finished on 2/16 and went to "Built" status 3/22. It was originally set to ship to dealer by 4/2, but that has been pushed back twice now. The latest shipment estimate is it's supposed to happen by 4/22. Based on Ford's track record, I don't think that will happen. To summarize, the 2024 F150 launch that was supposed to be just a "refresh", it's been a real Sh#tshow. I saw a great suggestion on this forum - "Ford should fly their Q1 flag upside down", the universal signal for distress. And as every day and week goes by, my current vehicle is losing trade in value. I figure I've lost thousands, and Ford doesn't give a dam, and has no intent of reimbursing us for these long delays. Hell of a way to run a company, maybe they need new leadership. The early orders were made by loyal Ford customers, and Ford does nothing to reward that loyalty. I have seen people who ordered after I did, have their trucks built after mine, and their trucks have been delivered. Special orders should be prioritized over retail stock shipments, but that's not happening. And I think we can all agree, the Ford Order Tracking website is worthless.

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