Fordpass Support email/phone?

[Mike2019SCrew]

I've been unable to log into Fordpass (or Ford.com) for two weeks now. App/site isn't recognizing my password, and verification email isn't being sent.

I've emailed [email protected] twice with no response yet.

Does anyone have a contact email/phone, or any ideas I could try?

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[NB64]

While I don’t have the contact info I had the same thing happen this morning. I received an email that said the following:
As you requested, your vehicle has been removed from your FordPass™ App and Ford Owner account.
Of course I did no such thing. I also couldn’t log in and it didn’t recognize my email. I had to re-register. Luckily all of the service info was still there except for all of my owner entered info and copies of the service records I added. So I spent all morning re-entering that info.
They must of had something happen on their end

 

[Buyer2021]

Might try to general customer assist number found in the owner's manual, maybe they can route to an appropriate person?

1-800-392-3673 (FORD)

Good Luck!

 

[Meterman]

This is what I’ve used in the past.
Ford Pass Dept. 800.883.2966
M-Th 9a-11p EST
F-Sun 8a-10p EST

 

[Smithpond]

800 336 0486 in help on Ford Pass app

 

[powerboatr]

i have used the 800 336 0486
sometimes the wait is long
but always found resolution

 

[dzacco]

I haven't been able to enter my service records since early December. I can enter information but the "Save Record" button doesn't respond. There's also no place to attach a receipt.

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