thanks a lot for your help i am in middle eastIf your truck has been recorded by a dealer as located in your country, or if your truck has been authorised in fordpass with a ford account created on a Ford web site outside of North America, it is very likely that the ford servers know your geographic location is non-USA/CA and therefore it doesn't allow you to use FDRS (Which is for North America use only according to the licence agreement).
I use expressVPN which you could try. Make sure to connect to a North American vpn server. Also, when you buy your licence from Helm Inc., your address needs to resolve to a physical address located in North America.