Failed Console Gear Shift Lever

[diesel97]

Some of the other codes you can ignore, I have them as well. I think some are triggered from the truck startup and are just caused by low power conditions when starting

That in itself is concerning, It shouldn't be throwing codes if it is running the way it should be

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[Vulnox]

That in itself is concerning, It shouldn't be throwing codes if it is running the way it should be

That's absolutely untrue. No vehicle from any manufacturer doesn't report codes in memory at times. There is a primary code associated with the message text, and then specific sub codes which you can see in the screenshot. Codes do not indicate a problem, and specific codes will trigger a warning light if they meed certain conditions.

Definitely, 10000% untrue that it is concerning. Just because you can see it on that screenshot doesn't mean it's unusual. You can connect an OBD reader to most any vehicle and it will have logged some code. I recently helped my SIL with her Mazda, and aside from the primary issue, she had four other non-faulting codes that only showed on the reader.

If this concerns you, I advise you not open Event Viewer on a Windows PC. It is full of warnings and errors at a steady stream for many people. Most are benign and related to specific functions, it's only if something crashes or causes performance or stability issues that it results in something like a blue screen or lock up. That people think the existence of an error or warning is immediately trouble is why they don't like untrained people snooping around much.

 

[diesel97]

That's absolutely untrue. No vehicle from any manufacturer doesn't report codes in memory at times. There is a primary code associated with the message text, and then specific sub codes which you can see in the screenshot. Codes do not indicate a problem, and specific codes will trigger a warning light if they meed certain conditions.

Definitely, 10000% untrue that it is concerning. Just because you can see it on that screenshot doesn't mean it's unusual. You can connect an OBD reader to most any vehicle and it will have logged some code. I recently helped my SIL with her Mazda, and aside from the primary issue, she had four other non-faulting codes that only showed on the reader.

If this concerns you, I advise you not open Event Viewer on a Windows PC. It is full of warnings and errors at a steady stream for many people. Most are benign and related to specific functions, it's only if something crashes or causes performance or stability issues that it results in something like a blue screen or lock up. That people think the existence of an error or warning is immediately trouble is why they don't like untrained people snooping around much.

Sorry if you clear a code and it comes back up the next day something is not right. I run my OBDMX2 every day.

 

[Vulnox]

Sorry if you clear a code and it comes back up the next day something is not right. I run my OBDMX2 every day.

If that were really a concern, it would prompt you to go to service. I have looked up the VIN on a dozen F-150s in recent weeks and most had the same codes reported in the OTA system. Would be curious to check yours.

Ford doesn't benefit by having legitimate codes not alert the driver, that you are claiming to not see them using a 3rd party tool vs what I see from an actual Ford tool is also not evidence of much.

 

[xtraman122]

Sorry if you clear a code and it comes back up the next day something is not right. I run my OBDMX2 every day.

Certain “codes” are more of diagnostic information and just alerting of conditions, they’re not necessarily what most people think of as throwing the CEL on the dash and being indicative of an actual problem with the vehicle.

 

[diesel97]

If that were really a concern, it would prompt you to go to service. I have looked up the VIN on a dozen F-150s in recent weeks and most had the same codes reported in the OTA system. Would be curious to check yours.

Ford doesn't benefit by having legitimate codes not alert the driver, that you are claiming to not see them using a 3rd party tool vs what I see from an actual Ford tool is also not evidence of much.

My Ford Edge has misfires (2-10 depending on the weather) but it will not throw a code until it hit 100 mis fires in a single key cycle. That doesn't mean nothing is wrong. It needs plugs or coils or both but Ford will never admit it(I tried)

 

[diesel97]

Certain “codes” are more of diagnostic information and just alerting of conditions, they’re not necessarily what most people think of as throwing the CEL on the dash and being indicative of an actual problem with the vehicle.

Its the start of a problem though, engineers would never let it off the line with codes if they knew

 

[F-150 Prius]

That in itself is concerning, It shouldn't be throwing codes if it is running the way it should be

I don't know much at all about FORScan or modern Fords, but I used to work on Porsches and their equivalent system (then called PIWIS) could delve deep into each system but it was not normal to have persistent codes. My F-150 PowerBoost is going in tomorrow for the 10K splash-n-dash, so they'll also try to figure out some transmission codes and other camera codes.

 

[diesel97]

I don't know much at all about FORScan or modern Fords, but I used to work on Porsches and their equivalent system (then called PIWIS) could delve deep into each system but it was not normal to have persistent codes. My F-150 PowerBoost is going in tomorrow for the 10K splash-n-dash, so they'll also try to figure out some transmission codes and other camera codes.

Good luck if it didn't throw a code, and a lot of codes reset after a restart

 

[Ford Motor Company]

Absolutely, that’s what I thought. I figured they’d be receptive to the situation but they were very nonchalant and basically told me “safe travels to Texas and back when we’re able to get to fixing your truck, thanks bye!”….. So I’m going to be on the phone with Ford ASAP in the morning so they can light a fire with this dealership. I don’t want to be a “line jumper” but I’m stranded and by far not local… Not to mention it’s said to be 1 hour of labor and the part # appears available in various FoMoCo parts online for overnight delivery. This seems like a no brainer to me for them to get my truck out of their service lot and make me a happy customer. We’ll see how it plays out…..

Hey there! Can you please send over a private message with your VIN so I can see what I can do to assist with your truck's repairs?

 

[F-150 Prius]

Good luck if it didn't throw a code, and a lot of codes reset after a restart

Fortunately the dealer service manager is sharp. He's looked at the codes once (during a "rear transmission shaft inspection" recall, which turned out to be no problem on my truck) and this time will have the transmission tech work on it now that the code has happened again.
There's nothing really "wrong" – we're going through these codes because the truck's going to be in there for the first service (10K miles) and to get these problems on the record. From what I've read here, they can update the transmission firmware and we'll see what we see. The camera codes are weird, but sometimes the truck won't display the camera that looks at the bed, so I'm guessing some chip is on the fritz.

 

[artificial_airspeed]

Don’t ever breakdown out of town folks. Try to schedule your breakdowns in advance by booking a dealer service appointment at least 2 or more weeks out from your anticipated breakdown date.

*Update as of 9/8*

Zero communication from servicing dealership (Asheville Ford). Several polite and respectful emails sent to the service manager and a couple messages left.

Ford Customer care opened a case yesterday morning and said they’d follow up with me in the afternoon yesterday. *Spoiler Alert!* They didn’t. They were unable to establish contact with the dealer as well.

Ford Social Media team contacted me on this platform and I corresponded with them. Ultimately they were polite and helpful but they just checked on my already opened case # and gave me a status update. Which is currently jack squat.

Ive called and emailed around to several area dealerships with a very abbreviated version of my story (so as to not bore the poor souls on the other end of the phone). I haven’t received any follow ups from those dealers yet but I’m hopeful one of them will come through. If they do, I’m having the truck towed to them so we can get this shifter assembly replacement done and get home to TX.

We found a rental car (20 Ford Fusion Titanium AWD). So at least we can get around and not just sit in the hotel room waiting for Ford’s current non-existent communication and action plan. Funny side note, the Fusion rental gets worse fuel mileage than the Powerboost overall. Hahaha! I want my truck back.

Good luck everyone, and remember to schedule your breakdowns in advance.

 

[F-150 Prius]

Don’t ever breakdown out of town folks. Try to schedule your breakdowns in advance by booking a dealer service appointment at least 2 or more weeks out from your anticipated breakdown date.

*Update as of 9/8*

Zero communication from servicing dealership (Asheville Ford).

Where's that thread of good and bad dealerships?
Add Ashhole to the thumbs-down list.
p.s. if you break down, try to be in Rochester,MN … great Ford dealer there.

 

[artificial_airspeed]

Ashhole

This had me ROFL hahaha! Guess what….. Four Seasons Ford in Hendersonville, NC called me back and they want it today. Said they always prioritize stranded travelers and will get the part ordered and replaced ASAP. I’m working on trying to get it towed there now. Super nice guy named Jonathan I spoke with.

 

[artificial_airspeed]

So a lot transpired today, but in short I have the truck back and it’s repaired. I’d like to clear the air and say that Asheville Ford eventually did the right thing, not just the right thing but the logical thing. I’m thankful for that.

As I mentioned in the previous post, I called around to several dealership service depts this morning and found one that wanted me tI bring the truck to them and confirmed they’d prioritize it because were non-local and get us back on the road ASAP.

With that, I called Asheville Ford and told them to get my truck ready for towing and to give the keys to the tow company driver when they show up. I told them I’m taking it to another dealer with availability. They said that was probably the best idea given their current backlog of work.

….. 15 Minutes later, Asheville Ford calls me back and says that they had actually ordered the replacement shift lever and it was already delivered. I asked if they could send that with the truck. They responded with “We can get it done in a few hours and you’ll be back on the road.” To my shock! 15 minutes ago they told me it was a good idea to tow it to another dealer because they can’t work on it for a week or two. Now they’re telling me it’ll be fixed in a few hours.

Man my head was spinning but in the end the truck is back on the road and the wife and I took it up the Blue Ridge Pkwy for sunset and thunderstorms. Life throws funny things at you to change your perspective and help you grow. I know this situation did for me. Figured I’d update with a favorable ending. Be safe out there all, happy driving!

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