Constraint for 2022 Crew 6.5' 157" wheelbases?

[texski]

I ordered a 2022 King Ranch Crew Feb 1 of this year with a 6.5' (157" wb) bed.
When the window sticker was recently generated, it showed a 5.5' (145" wb) bed.
Ford said Dealer needs to correct this via Misbuilt Order Checklist before it went into production. DEALER DID NOT and confirms 5.5' bed.

The truck was just built, and ready for pickup.
Before I accuse the dealer of changing my signed order, so that I would cancel the order and he could sell for an additional $8,000 is anyone aware of 6.5' bed/frame constaints during the last week of the 2022 build cycle?

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[cheesedogf150]

Dealer screwed up, even if was all of sudden on constraint the dealer has to notify you to approve the change. Again falls back on the dealer.

 

[Buyer2021]

Before I accuse the dealer of changing my signed order, so that I would cancel the order and he could sell for an additional $8,000 is anyone aware of 6.5' bed/frame constaints during the last week of the 2022 build cycle?

Nope, not aware of any constraint in this regard on Ford's end, and yeah that means you're screwed no matter why or how that came to be.

But please be careful about assigning malicious intent to the Dealer's actions; to do so likely won't help your cause in any way and could lead to undesirable consequences. There's a world of difference between malicious intent and incompetent / negligent behavior.

Remember too that if you don't take delivery of the vehicle ordered in your name the dealer doesn't get the benefit of any price protection offered by Ford.

I suggest that before 'attacking' the dealer you think very carefully and realistically about anything the dealer might be able to do to mitigate this unfortunate situation.

Good Luck, very sorry to hear of your situation, it does indeed suck.

 

[pavementends]

He's right, but I'd also be furious after waiting EIGHT MONTHS. Sucks man.

 

[texski]

I appreciate the advice, but
Offer
Acceptance
Consideration
Satisfaction
Offer was made including specific items and costs,
signed by both parties (meeting of the minds),
cash deposit was made and recorded,
Dealer failed to perform.

As to the matter of Intent,
Dealer (until someone can tell me that Ford was responsible for this change) purposefully changed the initial order, unilaterally amended the terms, from the original 157" wb to 145" wb.
Dealer was given the process to remedy.
Dealer acknowledged receipt of the process.
Dealer did not take action to remedy.
Assigning unintentional or malicious intent is moot unless you want to pursue fraud.
You cannot argue negligence when this action was initiated by the dealer and corrective measures to restore the terms of the contract were not executed.

I have purposefully not included the name of the dealership. I mean this with no arrogance. If this is wrong, please help me understand. This dealership was actually recommended by other dealerships, they have a great reputation. However, there are bad actors. People have been fired and promoted at other dealerships because of the "phantom" orders. Consumers need to be aware of these tactics and chose wisely.

This was a cash deal ... literally. I walked in with stack of bundled Benjamins for the first truck, and this was to be a cash deal, too. When he explained in length why they don't order 157", they are called Unicorns because do not fit in garages and sit on the lot for months, I offered to pay 1/2 in a non-refundable deposit. He declined.

The Sales Manager said we could just order a 2023 model or refund the deposit. I am confident that this was not the first time he had offered this to custom order customers. When you have been dealing with "lay downs" for a couple of years and making in historic profits, I'm sure you get used to working deals like this without much objection.

I intend to give the dealership and Ford the opportunity deal with this issue. I don't see how it benefits anyone when the dealership is allowed to unilaterally change the terms of an agreement without recourse.

 

[lawduck1]

I appreciate the advice, but
Offer
Acceptance
Consideration
Satisfaction
Offer was made including specific items and costs,
signed by both parties (meeting of the minds),
cash deposit was made and recorded,
Dealer failed to perform.

As to the matter of Intent,
Dealer (until someone can tell me that Ford was responsible for this change) purposefully changed the initial order, unilaterally amended the terms, from the original 157" wb to 145" wb.
Dealer was given the process to remedy.
Dealer acknowledged receipt of the process.
Dealer did not take action to remedy.
Assigning unintentional or malicious intent is moot unless you want to pursue fraud.
You cannot argue negligence when this action was initiated by the dealer and corrective measures to restore the terms of the contract were not executed.

I have purposefully not included the name of the dealership. I mean this with no arrogance. If this is wrong, please help me understand. This dealership was actually recommended by other dealerships, they have a great reputation. However, there are bad actors. People have been fired and promoted at other dealerships because of the "phantom" orders. Consumers need to be aware of these tactics and chose wisely.

This was a cash deal ... literally. I walked in with stack of bundled Benjamins for the first truck, and this was to be a cash deal, too. When he explained in length why they don't order 157", they are called Unicorns because do not fit in garages and sit on the lot for months, I offered to pay 1/2 in a non-refundable deposit. He declined.

The Sales Manager said we could just order a 2023 model or refund the deposit. I am confident that this was not the first time he had offered this to custom order customers. When you have been dealing with "lay downs" for a couple of years and making in historic profits, I'm sure you get used to working deals like this without much objection.

I intend to give the dealership and Ford the opportunity deal with this issue. I don't see how it benefits anyone when the dealership is allowed to unilaterally change the terms of an agreement without recourse.

I’m not sure “going lawyer” on them is going to get you anywhere. Although you placed an order, they didn’t really have an obligation to build it. Until you sign the purchase agreement at delivery, you don’t really have a contract. It is really more of a customer service issue for the dealer and ford. I would approach it that way. Think about what remedy you want, and what they can realistically do (which probably isn’t a lot).

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