AMP Research - Customer Service MIA

[2Lazy2P]

Bought AMP’s HD Extender from Real Truck. One of the straps used to secure the extender to the tailgate broke and is unusable. I checked the Real Truck website and submitted a warranty replacement for the strap. Got an email from AMP CS on August 12 that said I’d hear back within 2 business days. Heard nothing so on August 25 sent a follow up email. Nothing but crickets.

I‘m not impressed by AMP customer service.

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[fordtruckman2003]

You can complain to @Realtruck on here.

 

[2Lazy2P]

@Realtruck, can you please help with an AMP warranty claim. I’ve received no response other than an initial claim confirmation which promised a reply within 2 business days. Appreciate it. Thanks.

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