rpold150
Well-known member
I think the Ford Chat sees the same Vehicle Visibility Report that the dealer sees. Ford Chat always recommends going to the dealer for the information. I think that's their polite way of saying, your dealer is getting paid for your truck order, they should be keeping you up to date. Some ford chat people give good details, and others give only basic. It's the luck of the draw. With one chat, it was like pulling teeth to get each individual piece of information. On others, they copy/paste the full line from the VVR.
If you don't get a good response from chat, try back later and hopefully get a different person.
Other than that, I don't think any Ford Chat person is going to get anyone on the phone and get more details than what is in the VVR.
If you don't get a good response from chat, try back later and hopefully get a different person.
Other than that, I don't think any Ford Chat person is going to get anyone on the phone and get more details than what is in the VVR.
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