3/28 Build Week Group

[s.v.t.]

I sent a follow up email to my growing list of "Ford Execs" on Friday, after I was told I'd receive a call back from the Corporate Office, and didn't. I received a call yesterday, and was told that I shouldn't email any more as it's cluttering up inboxes, and I should just call this Administrative Assistant whom only gives me the information that I can readily receive from Ford's tracker.
What she isn't doing: Telling me why my truck has been built before other trucks, and is still awaiting shipping while other trucks are being delivered. What Ford is going to do to make this right for me and hundreds of other customers that are getting the shaft (answer: nothing, obviously), and most importantly when am I going to get my truck, and not get bogus date ranges that will change week to week?

So disconcerting.

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[kevdog0710]

Trucks at Ramp 58, so I'm finally out of Dearborn. Hopefully it's a quick layover, no railcar info yet

 

[Bbgator4]

I sent a follow up email to my growing list of "Ford Execs" on Friday, after I was told I'd receive a call back from the Corporate Office, and didn't. I received a call yesterday, and was told that I shouldn't email any more as it's cluttering up inboxes, and I should just call this Administrative Assistant whom only gives me the information that I can readily receive from Ford's tracker.
What she isn't doing: Telling me why my truck has been built before other trucks, and is still awaiting shipping while other trucks are being delivered. What Ford is going to do to make this right for me and hundreds of other customers that are getting the shaft (answer: nothing, obviously), and most importantly when am I going to get my truck, and not get bogus date ranges that will change week to week?

So disconcerting.

Ridiculous. The executive who called me back last week has given me no additional information (shocking I know). She’s sent an inquiry to her “support team” and will get back to me once she gets any info…right

 

[s.v.t.]

Trucks at Ramp 58, so I'm finally out of Dearborn. Hopefully it's a quick layover, no railcar info yet

That’s Melvindale, right? If so that’s where I’m stuck at, but still showing as awaiting shipping.

 

[s.v.t.]

Ridiculous. The executive who called me back last week has given me no additional information (shocking I know). She’s sent an inquiry to her “support team” and will get back to me once she gets any info…right

Heard that before. Never received a follow up. GL and let us know how/what comes from it.

 

[kevdog0710]

That’s Melvindale, right? If so that’s where I’m stuck at, but still showing as awaiting shipping.

Yup, but im shown as shipped on the tracker, no email from Ford yet

 

[Majorplane]

Yup, but im shown as shipped on the tracker, no email from Ford yet

mine was about 2 days behind. I’d say by friday you should get a shipped email. I also think I was at melvindale ramp for maybe 2 days before I got a rail car #
Eta: but I was awaiting shipment for a while. No clue if it was at 58 the whole time or just the last couple of days

 

[Majorplane]

How’s everyone doing on progress? I know we had a few that finally had some promising news.

 

[kevdog0710]

How’s everyone doing on progress? I know we had a few that finally had some promising news.

My truck finally shipped on the 11, went 3 whole miles. I'm pissed that I'm now worried about a camping trip August 13th.
Hows your truck treating you?

 

[kevdog0710]

Not once had Ford given me a good date over the last 6 months

 

[Majorplane]

I’ve had a few minor annoyances but they went away. Otherwise still happy with it.
Still no rail car info?

 

[kevdog0710]

I’ve had a few minor annoyances but they went away. Otherwise still happy with it.
Still no rail car info?

I have a NS railcar number, when I call there isnt any tracing information.

 

[Majorplane]

I have a NS railcar number, when I call there isnt any tracing information.

never heard of that. You sure you’re doing it right?

 

[kevdog0710]

never heard of that. You sure you’re doing it right?

Now you sound like my wife!
I was wondering the same thing, ill check location with Chat today

 

[Majorplane]

Now you sound like my wife!
I was wondering the same thing, ill check location with Chat today

Post your train number for me or pm me. I’ll look into it

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