2022 F-150 Product Offering Changes

[gendibal]

This is the other process that seems to be designed to keep customers in the dark. It is my understanding that a dealer may be allotted say 20 stock build slot per cycle. On top of those they also receive an allotment for their customer orders that may get scheduled or remain unscheduled per cycle.

If the dealer has the constraint list they can insure their 20 orders are optioned so they get selected for scheduling. By not sharing the commodity constraint list they can basically keep the custom orders from being scheduled. Every one of the Commodity Constraint memorandums say to contact the customer and discuss their options on getting their order changed so it can get scheduled.

Since Ford stated in this memo that they would force delete the options, most dealers are likely just waiting for that to happen instead being proactive and contacting their customers.

I would bet that other than Granger most dealers haven't reached out to their customers about this newest commodity delete memo.

I’m actually wondering if I can use this memo to support price protection to my original order date from Chapman, since the two changes to my order are mandatory.

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[cclark20]

Ive talked to at least 15 different dealers. All said customer orders have nothing to due with their allotment of vehicles. Only dealer ordered vehicles.

A customer order is a sold vehicle, does not could against dealer inventory.

I think Granger explained the 2 different allotments in one of their posts last year. Granger also stated in that post that they were using their stock allotments for customer orders to help get everyone scheduled quicker.

It’s known there are only certain amount of each Commodity.

I can get all my stock orders scheduled based on the constraint list and not tell you how to get your order built. If your order has items that won‘t let Ford schedule the order then it just sits.

Most recent examples are stop start, Active Park Assist, Adaptive steering, Max recline, Carmelo leather and multi contour seats.

Until this last memo where Ford stated there would be a forced delete all the rest required the dealer to contact the customer and ask them if they wanted to remove items.

 

[MTNMN]

nice

 

[cclark20]

if you have a stock truck that does not need the chip set it will be built before the retail orders that need it...

Every dealer gets their normal allocation. In addition to that up to 40% of the overall allocation pool is sorted by the COVP program. That number is added in addition to the normal allocation allotment.

For instance last month we earned roughly 25 units of allocation based upon our last 12 months of sales data, combined with our total F-series availability. We 'earned' 20 additional units in additional allocation because of the COVP program for a total of 45 units to be scheduled for the first month of 2022 F-150 production. Those COVP units were verified between 8-16 to 9-15. This upcoming month we'll receive another allotment of F-150 allocation and the process will start over again.

It’s certainly not a clear process.

 

[Nitemair]

Its not a platinum, king ranch or limited but i ordered a 2021 loaded lariat last August and it was converted to 22 in October and my dealer told me 4 weeks ago that they do not believe ford will ever build that truck in its current configuration. They suggested dropping the chrome package and reorder.

 

[cclark20]

Its not a platinum, king ranch or limited but i ordered a 2021 loaded lariat last August and it was converted to 22 in October and my dealer told me 4 weeks ago that they do not believe ford will ever build that truck in its current configuration. They suggested dropping the chrome package and reorder.

How is Lariat build optioned?

If you cancel and reorder you will lose your price protection and you might lose the $3500 2021 conversion cash.

I haven’t seen anything that states the chrome package on Lariats is constrained. As a matter of fact I have noticed plenty of Lariats with Chrome delivered.

Good Luck

 

[Nitemair]

Its a priority 1 ,lariat extended cab, longbed, 501a, fx4,5.0 chrome package,20 inch wheels, copilot 2.0,max trailer,power tow mirrors, onboard scales,bed utililty package,snow plow prep,360 camera. I did not cancel my order. The dealer ordered a second truck minus the chrome package and snow plow prep. They are hoping tge second truck will get here and i will accept it

 

[2Lazy2P]

If I were head of Ford, I would honor orders confirmed/acknowledged by Ford. Pure and simple. Customer first.

The issue here is that Ford lost control of their order book and scheduling/constraint system. These supply chain issues have become an excuse after nearly two years of this. Commodity constraints should drive order acceptance. And order acceptance should be "suspended" when commodity constraints result in unfilled order backlogs exceeding 60 days (in my opinion). Read 1Q22 financials to see production/sale numbers. Ford has continued to "sell" vehicles in numbers far exceeding actual production. Why?

Further, Ford is basically saying "FU" to all ICE customers by giving chip preference to Lightning orders when other customers have been waiting, in some cases, for over a year for their truck.

In my opinion, poor management by Ford! Poor execution by Ford! Poor communication by Ford!

With proper controls, most of this could have been avoided. And btw, I am a shareholder too and have watched Ford stock plummet.

to have not accepted orders than to accept orders, create expectations, then fail to communicate, and then tell customers (who have waited months - I am 4 months in without a VIN yet - too bad, we are going to arbitrarily change your orders, delete options, and give you a truck - sometime - with a configuration that you didn't order and tell you to "take it or leave it". I am waiting for a call back from my dealer now and will likely "leave it".

BTW - today's "Ford Authority" report says Ford has over 53,000 vehicles awaiting chips (not all F150's).

I’m going on 7 months next week for my KR order to be scheduled. Priority code 02 means nothing to me after multiple scheduled F150 build weeks have blown by. This has been a terrible customer experience for me. Inept production planning and a CEO who doesn’t give a plate of poop for lCE orders waiting to be scheduled. I’m in my late 60s and a Ford customer all my life, including as a kid, my parents who had nothing but Fords.

Then to add salt to the wound, the force deletes and laughable credits back… Just an abysmal failure by Ford.

 

[Wolf152]

This is exactly what happened to me I’ve had a lariat 502 a on order since January unscheduled and my dealer wouldn’t tell me if it was a clean build or not.
Talking to other dealers, the restrictions were the hold up. First it was the 360 camera needed to be deleted then 4 months later it needed to be added.
then it was the co pilot 2.0 assist (which has the active steering)
I told them I needed a truck by the summer, I never once got a pro active call from them.
They couldn’t provide me with the vehicle so now I purchased a 302 a on the lot of another dealership because my dealer had no allocations, (not price protected ) for the same price as I had the order in for my lariat since January.
that’s a kick in the junk

 

[air2mag]

One of the big reasons I moved up to Platinum was for the seats. Now Ford is taking those out and "giving" me a $300 credit, but charged me $220 for their splash guards? Yea, that seems equitable. Feels like I'm getting a Lariat, but paying for a Platinum! Might be time to just cancel my order. No telling how many other options they will delete before it's delivered.

 

[Howman59]

One of the big reasons I moved up to Platinum was for the seats. Now Ford is taking those out and "giving" me a $300 credit, but charged me $220 for their splash guards? Yea, that seems equitable. Feels like I'm getting a Lariat, but paying for a Platinum! Might be time to just cancel my order. No telling how many other options they will delete before it's delivered.

Struggling with same. Tried to “intercept” a Platinum with “most” of the options on my order. However, cost would be about $8k over my current order price. Needless to say, I passed. While I am continuing to wait, at the moment anyway, I now fully expect that I will not be getting a truck configured anywhere close to what I ordered. Will likely end up canceling which sucks as I have some accessories sitting in the garage for a truck I will likely never see!

 

[air2mag]

Why can't Ford give us the option of just going to "stand-by/hold" until the parts are available? I don't really care if I'm rolled to a MY23, but to just keep removing stuff until I decide to cancel my order is a pretty crappy way to do it. At the least be realistic about the credits for removed items. $300 for down grading the seats? There was already 0 credit for the interior lighting they removed in addition to the temperature displays on the heating/cooling knobs they pulled. Do we know if they are just pulling the active-motion part of the seats or are they installing Lariat seats in the Platinum? That would sure screw up the whole look of the interior. Same would go with the Limited. You can use the same leather to cover the seats, but that would still look way out of place.

 

[Groovy]

One of the big reasons I moved up to Platinum was for the seats. Now Ford is taking those out and "giving" me a $300 credit, but charged me $220 for their splash guards? Yea, that seems equitable. Feels like I'm getting a Lariat, but paying for a Platinum! Might be time to just cancel my order. No telling how many other options they will delete before it's delivered.

I canceled my order today for this very same reason. I’ll just continue to enjoy the multi contour seats in my 2017 Platinum.

 

[Bryan Simon]

I feel for you guys.
I ordered in August ‘20
Got a VIN on the first day of scheduling retail 12-1-20, and it was delivered 2-10-21
I just ordered a simple XLT 301a
Spouse was non too happy about it, but three weeks after taking it home, it seems the supply chain cratered.

now after a hail storm I am dealing with supply issues from the body shop. Once again without a vehicle that I bought.

something to be said about keeping the old truck on standby.
Only things I am missing from the new one to the old one is the steering wheel volume control, big gas tank, and remote locks.

40 yr of base trucks moving to the XLT level was like getting a Lincoln.
Only things I actively use is AC, tilt, cruise, power windows.
Hell, the XLT is the first automatic/power window truck I have ever owned.

 

[2Lazy2P]

Question regarding the Multi Contour Seats with Active Motion. With the forced delete is it just the air bladders mechanism that is removed or is the entire seat a different design? Will the seats look different?

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