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So I picked the truck up today from the dealer. Ford Engineering still had not addressed the problem. I wanted to get an actual technical description of the problem that they were having, but the technician that had been working on it was not there. I was able to talk to the service manager...

Thanks. That's very helpful. If the dealer doesn't get it figured out this week, I'll ask Jesse if he could take a look if I get it back and buy a 2 day fdrs license. Just nice to have it confirmed that there is some type of problem.

It received and successfully installed all OTAs and Fordpass is connecting to it fine. It is not showing any reported DTCs, but the dealer is saying that is because the GWM can't get the codes from the other modules. I don't think things would be working fine, like the power tailgate, if the...

I'm sure you're right. I felt that replacing the GWM was a waste because I can't imagine how everything could be working of the GWM was bad. I connected to the GWM with Forscan and a Mongoose connector. I hope nothing was damaged replacing it.

I did in fact turn off automatic updates last year and avoided updates since then. Maybe that's the source of the problem. I'll give them a week to see if Ford Engineering responds and then probably just ask them to put the dash back together and pick it up until they are ready with an actual...

The dealer is telling me that there is still a problem with the GWM. I have only been able to talk to the service desk and not an actual technician, so I can't get a detailed description of the problem. They are just telling me that they can't "get past the gateway module to the other modules"...

The GWM shows up when finding modules. I don't see any trouble codes listed, but I'm not sure if I need to look somewhere other than the module listing to see any trouble codes. I was able to pull the configuration data for the module and view that. Would that mean that I'm successfully...

F150 Powerboost 2022 VIN is 1FTFW1EDXNFB58800 My ford dealer was doing a couple minor recall repairs and they notified me that they are unable to communicate with the gateway module. They said that they are going to have to pull the dash and check for any wiring problems to the module but...

As indicated in this thread, Jesse-Infotainment was able to fix this on my truck using Forscan to change the value. I took the truck to the dealer today to fix a couple minor recalls and they are telling me that the can't communicate with the PCM and are going to have to pull the dash to check...

For some reason, fdrs wasn't making the correction, but Jesse-Infotainment was able to fix it by remotely accessing my laptop and using Forscan to manually change the configuration value from 0322 to 0332. My tailgate is working perfectly now! Thanks again to Jesse-Infotainment and to TJSAM...

Nevermind. I turned off all of the Windows firewall stuff and it worked.

If I click Non-Dealer/Motorcraft I get a popup with the message: Cannot reach FDRS servers. Would you like to run the tool offline with limited functionality or retry login?

I can't seem to login to FDRS. The 2-day license key that I bought was validated, but I can't login with a userid/password. The three options for logging in in the dropdown list are: Deal/Ford Employee Non-Dealer Motorcraft Non-Dealer ETIS I assume I need to use Non-Dealer ETIS? I've tried...

Fantastic! Should the 0044 at the end of the line also be 0054? I messaged you that I have a Mongoose ordered and asked if I would be able to do it with fdrs. I have the truck at home.

Yes, they have been getting network communication errors. I may have misunderstood, but they indicated that the gateway control module would have to be replaced because the software on those modules can't be replaced.

TJSam that is great news. Can you tell me what dealer you were using so I can see if my dealer can contact them? What software was actually loaded? Just the gateway control module software?

I agree that the dealer has probably already checked everything obvious since my experience is that they have a top-notch service dept. I'll take a quick look, mainly to see if I can unlatch it temporarily. Hoping that TJSam finds out something since he seems to be farther along in the process.

I also received my F150 Platinum this week after waiting for 11 months and the power tailgate does not work. In the settings, Manual is selected and if I try to change it to Power I get the "try again later" message. The tailgate just beeps three times if I try to open it with the fob, dash...