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I’m certain they were sick of me constantly calling. We didn’t make any progress until I received the two OTA updates which finally got things moving in the right direction. Not sure if I received those updates because I opened a case with Ford corporate or if it was just dumb luck. But they did...

It’s a miracle! I passed on your advice and after a few hours at the dealer everything is now working. So nice to have my truck back. Ford should have you on staff and heavily compensated.

Working to schedule it right now. I’ll Definitely keep you posted to get your feedback. Thanks again.

That sounds like good news! Hopefully having them run a config is a simple process.

I still do not have blue cruise on mine. Dealer is still waiting for some sort of charger to try again. I’ve received two OTA updates since I picked it up a few weeks ago. Any chance you could check the status of mine again? I’ve attached a a screen shot of my most recent update and my new sync...

Whelp. I called Richmond Ford where I bought the truck and they told me the first three that they recently attempted are now all screwed up. Things are really going well in Virginia!

Thanks for the advice. I have the truck back waiting for this new recommended charger to arrive. No blue cruise and no lane centering. I’ll try the dealer I purchased from an hour away. Thanks!

Is there a way I can test if I have a bad battery? Or just try another dealer?

My dealer is now at a stand still waiting for a new charger that they tell me Ford is recommending. I’m told the one they have might be making too much noise causing the update to fail. Still no luck getting mine resolved.

Definitely under consideration. Ford corporate claims to be calling me today with a status update after filing a case with them. They claim they can get the issue resolved with the dealer. We’ll see. It’s definitely getting very old not having my truck.

Unfortunately no resolution. Still at the dealer weeks later.

Is that something I can do with this mongoose device I’m reading about? Having trouble even getting a call back from the dealer.

Can you check what’s wrong with mine? I think the software didn’t update to the needed version when Blue Cruise was installed at the dealer. But I’ve also lost lane centering now, a feature I used all the time working on the road in sales. VIN: 1FTFW1ED5MFA76620 Thanks, James

I gotcha. Thanks. I’ll start with the dealer. Looks a bit over my head.

Are these things I could do on my own or the dealer would need to do? Sorry, the terminology is a bit over my head. When I check the system it says I’m “riding with” the latest update. However, I didn’t have Blue Cruise prior to now so maybe I didn’t get all the updates.

Thank you for the advice. I’m going to offer this idea up to the dealer.

I took my truck in to the dealer to have Blue Cruise installed, after I was told they could do so. They installed it but it does not work AND lane centering will no longer engage. Dealer can’t seem to resolve but says they’re working on it with Ford techs. Has anyone run into this issue?? So...