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Thanks Snakebitten! So the software versions 2.3.0, 2.5.1, etc. spoken about on here is what is seen through FDRS? or is that displayed when it says a software update is available? I just haven't seen any numbers like that anywhere.

Where do I see what version I am on like 2.5.1? My Sync 4 software version is 20312_PRODUCT. Revision 243. I check for updates and it says it is up to date. Automatic Updates is now toggled on.

Just picked up my truck from the dealer (day 24 in service). They said they got the OTA finally working but can't get the BC working and are not sure what to do. They said Ford told them to have me pick it up. I don't know what to do about that. Sounds like the dealership and Ford just gave up...

Well they called at 11:30 and said they had it all straight, just needed to do a test drive to confirm. They never called back. Guess the test drive didn't go well. :unsure:

I decided to contact Ford through the chat on their site since my Truck was in service for 22 days. A case manager called me to see what the issue is. She said she was going to contact the dealer and see what she could do to help. 5 minutes later the dealer call me and said they were done with...

Day 22 in service. I guess those that have gone through this have all signed non-disclosure documents and can't comment. :unsure:

How it was explained to me is if you order after you get the offer it is "locked-in" for your order regardless if it arrives after the expiration date.

I also have a 2021 Jeep Rubicon 4xe that had to go to service for a long time. After 2 months the coolant pump for the battery went out and they had a heck of a time getting one in due to the supply chain issues. Chrysler reached out to me and did everything they could to take care of me. They...

Has anyone declared lemon law protections over the inability to get BC and other software issues to work? Today is day 19 my truck has been in service for all the software "updates" and also to get BC working. I know they have replaced one part so far and said they are working with Ford to get...

Has anyone declared lemon law protections over the inability to get BC and other software issues to work?

17 days in service so far. Replace one part that I know of... still can't get BC to work. Said they are still trying to figure it out.

Another day has come and gone. Tomorrow I will be on day 16 in service for all these updates. Last I spoke with them (Friday) they said they had to order an Image Module (or something like that) and should have been here Monday. Today I got a Ford pass notification that my Vehicle Access was...

That is ridiculous! I hope I don't go that long.

My truck has been in Service now on day 10 trying to get the updates straight. I have been getting many Fordpass notices for Blind spot and Pre-collision failures. Hopefully they can get it going right soon.

So my truck is one of the lucky job 1 trucks I have had less than 6 months that the computer was locked and couldn't take OTA updates. So I took it to the dealer for its first service and the TSB to fix that along with several other things. Technician told me nearly every module on the truck...

The deal from Koons is amazing but I wish they could provide something in writing stating the PCO is locked in to be applied once your order has arrived (especially since the expiration date will have passed). Anyone have any experience with that in the past in that scenario?

I got an email today from Ford with a "Personal Code to Save." Says it expires 5 July but says it's good on orders.

Just put an order in for a King Ranch with Dexter @ Koons. Got a hell of a deal to star with 5% below invoice and Ford was nice enough to send me an additional $2500 discount on top of that in my email today! Can't beat a deal like that!

I think it is a little unfair to over generalize dealerships service departments. I have been to some crooked ones and some good ones. It all depends on who is managing them. That said my truck has been in service for a week so far trying to get everything updated and working as advertised. It...

Reading all the post and the only real conclusion is the powerboost MPG is very inconsistent. Some have blamed weather, driving style, quality of gas, and even "you need to coach you how to drive." Those do make a difference but not to this degree. I drive conservatively and live in georgia and...