My complaint was not with the dealer but with Ford’s misleading marketing. In fact, I pointed out in my original letter that the dealers were not being adequately compensated for software updates. Typically this type of complaint is shared with other states and as a group they take action...
I’ve already had a response from my state AG requesting more information. Maybe that’s the way to get Ford on the ball.
If this were a phone provider the hounds would already be on them.
While it’s possible Ford is mishandling this based on the ham-fisted overall software release process, I also wonder if there are problems with Blue Cruise that they are trying to avoid. Recall how it was an on again off again dealer update.
Somewhat similar. I went from 2.7.3 to 3.5.3 this afternoon. I’m somewhat confused as I thought these were sequential.
Better than nothing!
Edit: Just checked and, while I now have full screen car play, I’m missing Blue Cruise and at motion cameras. Guess they are not in sequence.
I guess I can add my anecdotal experience: I park in the garage in Wi-Fi range, set parking brake make sure my headlights are off. If I’ve not driven much on goes the charger. Then I say my prayers and go to bed.
Nothing. I’m on 2.7.3.
Maybe I’m praying wrong and perhaps I should reach out...
After the dealer was able to update past the “stuck” version, I received a few updates and was able to get to 2.6. I received “POPA“ a couple weeks ago but not anything since.
I‘m about to write a letter to my state’s AG. While I would hope Ford would make the changes necessary to remedy the...
I’d like someone to check mine, 1FTFW1E87MFB02623.
A couple months ago I was advised by the forum wizards that I was stuck on the bad release. It was serviced and went to 1.7 and I received a few OTA updates after that but I’m still way behind.
I want to have some facts before I take the...
https://www.f150gen14.com/forum/threads/software-update-preferences-not-working.7252/page-2
This seems to be the same problem I’m having.
Guess I’ll call the service advisor tomorrow and begin the process of watching them play dumb.
Thank you for your help!
I must be doing something wrong. I was checking my settings and noticed the software update and notification toggles were off. And they won’t set to the ”on” position.
Any ideas?