Recent content by TJSam

Sooo…what is an RCSB?

Hello....I'm heading to the dealer this week to have a few trim pieces replaced. I'd like to know if I have any available module updates before my appointment. Maybe I can talk them into applying the updates. Can someone please check to see if I have any module updates available? Thanks in...

Thanks. I'm familiar with this list. While this list provides a history of the mystical Power Up versions there are only a few mentions of Sync software version and build numbers. I'm looking for a historical list of the Sync 4 software versions and build numbers.

@JEB Thank you! Your reply is extremely helpful in answering my OTA questions. I've seen how many people already know their Power Up version which made me think I was missing some key piece of information. Now I understand (and you've confirmed) the known OTA version is purely based on a...

@rugedraw Do you know which tool is used to view the currently installed version of Power Up? I thought I've read the Ford PTS utility can provide this capability, but I'm not sure.

@rugedraw Can you see what version of Power Up is loaded? The truck was built in late August 2022 and then sat for almost 3 months waiting for chips. The November OTA must have been installed in the factory when they finished the final steps of building the truck. I didn't take delivery of...

Thanks for the reply. I can see that I have Sync 22082, Build 411. I've never received an OTA update, so the "Update Details' section only says I'm already up to date...which is annoying. I don't understand why the system doesn't display the current Power Up version installed.

Hello @rugedraw Can you please take a minute and let me know where I am at? Sync 22082, Build 411 VIN#1FTFW1ED2NFB56328 Thank you

What are you checking to confirm you have 3.5.2? I can't find anything that will tell me the version installed on my truck. Thanks for any help.

I've been reading the forums trying to understand how OTA updates work (or don't work) and how to determine what Sync version I have installed. At this point, I think I realize there is no way to find this information in the Sync user interface in the truck or using the FordPass app. Can...

I will call my dealer and ask them to provide more detail about exacting what software was reloaded.

Fairway Ford in Placentia, CA. Have they told you if there are any errors being logged? My truck had very specific errors related to the networks not communicating.

The tailgate was fixed by a software reload. Based on the errors of only 2 of the 7 networks communicating, Ford engineering suspected a corrupt software load. I’m trying to get more details about what exactly they “reloaded”, but it was more than just updating modules. While the initial first...

My new truck is still broken. Ford Fairway dealership in Placentia, CA can't figure out why the tailgate won't work. They are still saying only 2 of the 6 networks in the truck are working and they are waiting for Ford engineering to reply to their request for next steps. This is a terrible...

They replaced the “gateway” module today which didn’t fix the tailgate. According to the Ford technician, there are 6 separate networks throughout the truck connecting to the radio, instrument panel, doors, tailgate, etc. The error codes are telling them only 2 of the 6 networks are...