Lol, of course my blue cruise expires today and it was the first time I got to use it for any length of time. The ping ponging was alot, hopefully they get it sorted out because the way that was I had no interesting in paying $1050 per year for it.
Sept 28: Got back into town, returned the loaner, and picked up the truck. Since it was Saturday, the service department was closed, but they had arranged for reception to handle the keys and paperwork.
My copy of the work order is 7 pages long, and I might post it later. Their version had a...
Yes, the lease is probably a blessing in disguise given how everything has turned out. I can’t imagine the Carfax is going to look too great after all this.
I actually asked the Ford CEO's representative what will happen when the lease is up and I have to deal with this dealership again...
I should be able to pick up the truck tomorrow. That would mark 71 days in the shop.
I had opted for a two-year lease with the plan to buy it out at the end. Given the rates, incentives, and everything else, it seemed like the best path forward.
As for Ford, they appear to be completely fine...
Sept 18: Got a call from the repair dealership, and they’ve officially started work on the truck! They began explaining that the turbo had arrived, but then the call dropped. Unfortunately, I’m working out of town in an area with no cell reception, so I couldn’t get back in touch after several...
Sept 12: The repair dealership reached out to touch base with me. They explained what happened with the turbos being pulled from the depot and apologized again for the confusion. The right-side turbo is still on backorder with no clear timeline.
They asked if I had spoken with the same...
I do think the fear isn't there. It's a wild attitude, I don't know how between the trade in and the truck having over $100,000 in potential dealings, it's ok to just stop talking that quickly.
Ink hardly dried and dropped, maybe that's why I feel like I'm going crazy with this deal, the...
August 30: I called back into the Ford executive office and managed to speak with my original contact. They apologized, explaining that they hadn’t called back sooner because of a family emergency. I get it—things happen—but if that had been communicated earlier, instead of saying they were on a...
I called back into the executive office to ask a straightforward question: If they’re still producing new PowerBoosts every day, shouldn’t there be parts available somewhere?
Their response was that it doesn’t work like that, and I’d just have to wait until parts become available again. They...
If anyone can take a lesson away from my ordeal, this would be the biggest one. You said it perfectly.
As I sit through all of this, I keep thinking back to the day I went to buy the truck. Originally, I had planned to go to a different dealership that had a white Lariat with the BAP, which was...
I’m just getting so tired of it all. It's becoming harder and harder to find the motivation to keep pushing. I had really hoped that somewhere along the way, someone within Ford or at the dealership would have done the right thing.
Regarding social media, it's tough to condense this whole story...