37 Days and they are buying it back

[FordestGump]

Ford approved my buyback 2022 Tremor 402a after being in the shop with multiple mechanical issues since day one. Purchased 1/7/23. Approved buyback today. Not sure what I'll purchased next but won't be another Ford.

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[sbi]

Ford approved my buyback 2022 Tremor 402a after being in the shop with multiple mechanical issues since day one. Purchased 1/7/23. Approved buyback today. Not sure what I'll purchased next but won't be another Ford.

Glad to hear you received an acceptable solution (seems like it), care to share some details, what the issues are?
Also, I am curious about this buy back thing - are you getting full price back, whatever you paid to the dime? How does this thing work?

 

[FordestGump]

Sure sorry I kinda left out why ?. From the first week of ownership the truck had major vibration issues in the floorboard and steering along with a very loud transmission. The dealer also found a clicking noise in the steering and has a new module on order with no eta. The buy back will pay me back the purchase price including all down-payment Tags title license. They deduct for mileage usage but I expect this to be minimal. The other option is to exchange for another ford vehicle with Ford adding on some incentives but I'm not buying another Ford product.

 

[Big Cam]

It only takes one bad experience to lose a customer for life.

I don't blame you. I hope you find something you like!

 

[FordestGump]

I'm easy I kinda like em all in their on way. It's quality and reliability that seems to be the challenge these days.

 

[Csvt18]

Good luck hope it works out. All manufacturers are lacking. I’ll never be a dodge customer again. Had a brand new 1500 go through 2 transmissions within a year in 2018.

 

[Grafx36510]

Well that sucks. I wish you the best.

 

[Wallyo]

Sure sorry I kinda left out why ?. From the first week of ownership the truck had major vibration issues in the floorboard and steering along with a very loud transmission. The dealer also found a clicking noise in the steering and has a new module on order with no eta. The buy back will pay me back the purchase price including all down-payment Tags title license. They deduct for mileage usage but I expect this to be minimal. The other option is to exchange for another ford vehicle with Ford adding on some incentives but I'm not buying another Ford product.

So I guess the Tremor lived up to its name!

Sorry could not resist.

Guess it qualifies under the lemon law?

 

[sbi]

All manufacturers are lacking.

Exactly. I am sure Dodge, Chevy and Toyota are full with users who had bad experience and swear they'll never buy that product again, but I understand. It leaves a bad taste.
I am very surprised however that @OP was able to get a satisfactory resolution within 37 days. It's not bad.

 

[FordestGump]

So I guess the Tremor lived up to its name!

Sorry could not resist.

Guess it qualifies under the lemon law?

Ya TX lemon law.

 

[FordestGump]

Good luck hope it works out. All manufacturers are lacking. I’ll never be a dodge customer again. Had a brand new 1500 go through 2 transmissions within a year in 2018.

Ya Ram might be even worse. There recalls all seem to be very serious to the point they can't even sell em. I'll probably stick with Chevy/GMC or Yota, but who knows. Maybe just get a Prius and put 37s on.

 

[crazywayne311]

Exactly. I am sure Dodge, Chevy and Toyota are full with users who had bad experience and swear they'll never buy that product again, but I understand. It leaves a bad taste.
I am very surprised however that @OP was able to get a satisfactory resolution within 37 days. It's not bad.

Yet I’ve been trying to get a refund on BAP badges I bought back 11/5/22 that arrived broken….they can’t seem to figure out why my return tracking shows returned but it was never processed…

 

[Rod507]

There’s always that good ole’ Nissan Titan ?. I am by no mean loyal to any brand, but honestly all these vehicles nowadays are crap… have to pick your poison and hope for the best, more than ever extended warranties seem to be paying off (somewhat)

 

[powerboatr]

on a side note
our 2012 edge has had only 2 warranty repairs its 10 years and 84k miles of life
both front struts and one rear backup camera .

i think we are still seeing the fake "nothing gets done right based on covid mindset manure"
you know cows stopped producing milk, etc.
work force got weird and quality is taking a back seat for to many things
hopefully it gets better.

 

[mrtull]

I would have gone GMC Sierra if I hadn't done Ford. Hopefully you find better fortune. Cheers!

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