3/28 Build Week Group

[James Cockrill]

F me...Chip hold....

Same here. Chip Hold. I mean it could be worse, could be scheduled for production and have the week cancelled. Still it sucks either way:

Clarification on the date. My microchip is scheduled to be installed on April 22nd.

It will have the status changed once the microchip is installed - until then it will be listed as "in production"

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[kevdog0710]

Same here. Chip Hold. I mean it could be worse, could be scheduled for production and have the week cancelled. Still it sucks either way:

Clarification on the date. My microchip is scheduled to be installed on April 22nd.

It will have the status changed once the microchip is installed - until then it will be listed as "in production"

Fingers will remain crossed

 

[SCandTC]

Well none of this is good news. We have 3 guys with a truck that shipped?

 

[NewToFord]

Microchip! Lol. As if some ford guy is going to walk around to parked trucks, pop the hood and solder in a “microchip” to some obscure pcb.

these are modules, like Lego blocks, a single module has dozens of “microchips” and functions.
Not directed at you @kevdog0710 , just that these ford folks thinks we are very gullible, but then again the contact center agents are just giving you a script.

 

[trexus]

There go my hopes that not adding BlueCruise would save me from chip purgatory. Not even going to bother with chat. Hopefully late April works out like they said and we aren't banished to Ice Mountain like the January lot (and I think some are still waiting).

 

[kevdog0710]

Microchip! Lol. As if some ford guy is going to walk around to parked trucks, pop the hood and solder in a “microchip” to some obscure pcb.

these are modules, like Lego blocks, a single module has dozens of “microchips” and functions.
Not directed at you @kevdog0710 , just that these ford folks thinks we are very gullible, but then again the contact center agents are just giving you a script.

I've had a smooth process so far, I've been waiting on the bad news. So I guess this is to be expected. Its hard to put any certainty into any info you get since it seems to constantly change. I have an email into my dealer, I've never asked him to check the VVR. Ill update when/if he gets back to me

 

[scott011422]

Ford chat for me this morning also said I was on a chip hold. Factoring the chip hold they were estimating delivery to my dealer on the 17th.

 

[Majorplane]

Ford Chat. The marketing lady told me dealer delivery on the 25th yesterday, the online chat said chip hold with the delivery of the 25th. I assume chip delivery is the 25th.

What does the VVR from the dealer say?

 

[kevdog0710]

What does the VVR from the dealer say?

I haven't got a response yet. Maybe my situation is more like Scott011422

 

[auromed]

Microchip! Lol. As if some ford guy is going to walk around to parked trucks, pop the hood and solder in a “microchip” to some obscure pcb.

these are modules, like Lego blocks, a single module has dozens of “microchips” and functions.
Not directed at you @kevdog0710 , just that these ford folks thinks we are very gullible, but then again the contact center agents are just giving you a script.

They still need the microchip to build the module. If the board is available, but the chip isn't. It's still a microchip that's causing the issue. The chat agents know how to look things up and give a high level answer that is a generic bit of info on status. They are also doing warranty, support and other functions. Most people would have no understanding if they gave details about which module / chip was being waited on.

I do think Ford needs to look into their visibility and tracking / status systems though. There should be a nice overview page like they have now, with the ability to dig into each step if wanted.

It's frustrating for sure, and crazy that they'd create a blend date for a truck that doesn't have all the parts. I feel like a lot of manufacturers are going to revisit their just in time strategy for acquiring parts

 

[Majorplane]

Well none of this is good news. We have 3 guys with a truck that shipped?

I didn’t think so. Several of us, myself included are built, but I don’t recall seeing any shipped yet.

 

[kevdog0710]

I'm sure each of us has faced real adversity and real life issues in the past. Thank God I handle life better than I handle waiting on a truck I wanted but didn't actually need!

 

[auromed]

I'm sure each of us has faced real adversity and real life issues in the past. Thank God I handle life better than I handle waiting on a truck I wanted but didn't actually need!

Exactly... I even have a range of dates when mine should arrive, but I can't help but keep clicking to see if it's on a truck somewhere. We are so spoiled with tracking of shipments, and getting detailed info on orders from all the online vendors that it's hard to be patient and just wait till the provided date gets close.

 

[Rickey498]

I'm sure each of us has faced real adversity and real life issues in the past. Thank God I handle life better than I handle waiting on a truck I wanted but didn't actually need!

What plant was yours built at?

 

[kevdog0710]

What plant was yours built at?

Dearborn

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