Shifting from Drive To Reverse, 2 Clicks But Still in Neutral?

[Jerome10]

Ok this has now happened twice in the last few days. I’ll have to monitor and see if I can get a video. First time I thought maybe I screwed up but now again I’m pretty sure something might be malfunctioning.

I back into my garage. When I stop in front of my house I very slowly stop, click to neutral, then click to reverse, otherwise I’ll often get a shudder and a rapid warning chime. Posted about this one elsewhere. But when I’m slow it seems to be fine.

Twice now I’m nearly certain I’ve stopped, clicked once to neutral, then clicked again for reverse, but the truck has stayed in neutral. So I move it again to reverse and it seems to be ok.

Is this even possible? If I feel 2 clicks on the detent it can still remain in neutral?

Anyone else with this problem? I know there was a TSB for a stuck shifter within the last year but I’ve never heard of moving the lever but the gear selection doesn’t actually change.

Will take some videos next time I’m parking and see if it happens again.

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[JohnTrigger]

It’s more than stuck shifter for that TSB, read all the symptoms below. Sounds to me like you qualify for this TSB. But it’s only free if still under a warranty (3/36 or ESP):

https://static.nhtsa.gov/odi/tsbs/2025/MC-11014430-0001.pdf

 

[Jerome10]

Ok verified it occurs. Scheduled for next week. Will follow up when done in the event may help others with a similar issue.

 

[Jerome10]

Took it in. Trans tech verified the issue but says he attempted about 60-70 shifts between drive and reverse and never had the error occur.

His opinion there is no defect, just don't baby it putting it in reverse and it should be fine. He said if it was defective it simply would not engage reverse at all.

 

[Juiceman_210]

I did a search and someone said to fold the shifter down and back up with the power button. That remedy worked for me. Has happened only one time.

 

[Jerome10]

I did a search and someone said to fold the shifter down and back up with the power button. That remedy worked for me. Has happened only one time.

Interesting. I'll give that a shot!

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