stonefly
Well-known member
- First Name
- Paul
- Joined
- Jun 14, 2022
- Threads
- 9
- Messages
- 50
- Reaction score
- 57
- Location
- California
- Vehicles
- 22 Platinum S Crew Powerboost
- Thread starter
- #1
I purchased Powerboost Platinum late January.
Two weeks in, coolant leaking on the driveway.
First inspection by Ford dealer in February: "Nothing wrong here", until I showed them the picture dripping off the exhaust pipe at mid-passenger side.
They wisely reinspected the vehicle and concluded the "Exhaust Intermediate pipe" required replacement; this component contains the hyrbrid battery coolant valve ass'y. This part, of course, was reportedly stuck on a ship somewhere and of course the dealer would call me when it was available.
I dealt with leaking coolant until I started seeing increased need to replace coolant in SEP. Then I called the dealer, bitched at them a bit, leaving VM after VM one day.
Then I got peeved and called the Ford 1-800-EAT-SHIT number. I suspect someone from Ford called the dealer because next thing I knew they were interested in making it right.
All covered under warranty as expected. Moral: Don't sit and wait.
PART NUMBER: ML3Z-5a212-W
DESCR: Extension - EX
I know some other folks have posted on this, thought I'd add something about correction of the problem.
Two weeks in, coolant leaking on the driveway.
First inspection by Ford dealer in February: "Nothing wrong here", until I showed them the picture dripping off the exhaust pipe at mid-passenger side.
They wisely reinspected the vehicle and concluded the "Exhaust Intermediate pipe" required replacement; this component contains the hyrbrid battery coolant valve ass'y. This part, of course, was reportedly stuck on a ship somewhere and of course the dealer would call me when it was available.
I dealt with leaking coolant until I started seeing increased need to replace coolant in SEP. Then I called the dealer, bitched at them a bit, leaving VM after VM one day.
Then I got peeved and called the Ford 1-800-EAT-SHIT number. I suspect someone from Ford called the dealer because next thing I knew they were interested in making it right.
All covered under warranty as expected. Moral: Don't sit and wait.
PART NUMBER: ML3Z-5a212-W
DESCR: Extension - EX
I know some other folks have posted on this, thought I'd add something about correction of the problem.
Sponsored