Same here, reached out to the ford OTA rep I dealt with in the beginning. They gave me some long winded message saying my system is up to date and that the updates go out on a “rolling” basis and maybe an update they don’t see on their system will show up eventually. I even have a case number...
Did you ever get a fix for your issue?? I am having the same issue and also getting Trailer light module fault and my alarm keeps going off saying trailer disconnected if I leave any of my trailers connected. It’s going to the dealer next week. I have changed adapters, have 3 trailers of my own...