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I suggest you take the truck back to your dealer. I called Ford and they opened a complaint ticket on my truck for the same issue you describe. They told me to take it to my dealer. I would suggest this is a known issue witch is why it needs to go back to the dealer. I finally got my truck...

Ford, is there a fix to this issue? I contacted Customer Support yesterday and she suggested a module reset and full Sync 4 reset. I have done all several times, including deleting the phone from the truck and all instances of Ford from my phone. Nothing seems to help. She gave me a case...

You may already be aware of this but I would check under phones at the connections and verify that your phone is marked as "favorite phone". That being said, mine is grayed out and I can't select it. My wife's phone is also paired. It used to allow it and since the last couple of software...

Did you ever find a fix to your problem. I have the exact same issue with my 2021 King Ranch Powerboost. It was working find for months and then stopped working. I had an iPhone 12 and now iPhone 13 and it worked with both. To get it to connect now I need to go into Bluetooth each time I...

I had a 2016 F-150 and on XM Fox Business I would receive the three major stock indexes scrolling across the screen when tuned to that channel. The 2021 with Sync 4 is not receiving the data. I contacted XM and they indicated that the radio is not capable. Has anyone else come across this...

Our OTA updates were F-150 WiFi, Mach-e cellular.

In addition to receiving the update on our 2021 F-150 Powerboost, yesterday we received the same update on our 2021 Mustang Mach-e. Based on that it seems to me this update may be related more to the underlying Ford “Power-UP” software. Ford, more information is better than less.

I recently completed my first really long drive in my 2021 F-150 King Ranch Powerboost, 601A Equipment group with most other options. I live in the foothills of the Smoky Mountains in East Tennessee and traveled to a ranch in South Central Montana. The trip was two weeks in duration. I had...

Same issue on my 2021 F-150 King Ranch PowerBoost with 5500 miles on it. Exactly as you described. Put 1600 miles on it in the past week and no issues.

2021 F-150 King Ranch, PowerBoost, 3200 miles. I have had the sections of the screen black out on two driving occasions. The sections that black out change every couple of seconds. The problems continue until I shut the vehicle down and restart the vehicle. Using an iPhone 12 Pro on Apple...

I tried using a wireless charger plugged into the 110volt outlet on the truck and drove about 1/2 hour using Carplay. Same result as using the on-board wireless charger. The phone became very warm and did not charge. I then tried the on-board charger with the WiFi on the phone turned off and...

I am using CarPlay at the same time. I had a 12 hour trip and the phone did not charge even 1%. Thanks for the tip on trying Airplane mode. I will try that tomorrow. You would think Ford would have worked through such an obvious issue!

I just picked up my 2021 King Ranch a week ago. My iPhone 12 Pro heats up and does not charge at all. I called Ford and they said to take it back to the dealer. It works fine when wireless charged at home or plugged into the USB on the truck. I have to assume there is an issue here.