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  1. Shock Surplus customer service issues

    Update: SS got my return label for the rears out in under 24 hours. Almost as soon as I posted I got an automated email saying my fronts were expected to arrive in Feb instead of April. But the set I order from Stage3 already arrived. I can't say I am happy with the overall experience but...
  2. Shock Surplus customer service issues

    I appreciate the offer, but I ended up re ordering through another retailer a few weeks ago. My frustration isn't so much the back order as the lack of communication after fact.
  3. Shock Surplus customer service issues

    I recently ordered the 6112/5160 package from shock surplus for my new PB after doing quite a bit of research. Shock Surplus had some good videos and I liked that they had a pre assembled option. After getting the rears, they tell me the fronts will take 3 months to ship rather than 3 weeks...




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