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Hi Smitdog, The reason I had to have Roadside Assistance come out and use a slim jim to get into my truck after the battery died was because the physical key in the fob did not unlock the door. I guess the salesman, or me for that matter, should have checked to make sure that key worked before...

No Snow - That's a really good question. One that I'm sure the dealerships will not answer. I think Ford has a real problem on their hands. They had to reprogram my computer after replacing the dead battery. I hope this solves the problem. I don't really want to test it out, but I fear...

It only took 6 days of inactivity for my truck to enter deep sleep mode. It was less than two months old.

Based on my experience, no one at Ford has even heard of Deep Sleep mode. I had the same problem last week. Roadside assistance had to unlock the door with a slim jim, but could not jump the truck - that's how dead the battery was only after 6 days of not driving it. I also suggested to the...

Hi Jus Crusin - Turns out the dealer had to request the key code from Ford, which required a copy of my drivers license and registration to verify my identity. After getting the key codes, the dealer had two new keys made, which did not work. I forgot that the dealer also gave us two...

Purchased a new 2021 Ford F-150 about a month and half ago. Left town for a week with truck locked and parked in garage. When I returned, I could not unlock the truck with the key fob or the Ford Pass app. The app displayed the message, "Your Vehicle is in Deep Sleep mode and connectivity is...