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I did in fact start to receive ota updates got 3.5.2 today now my phone will not stay connected after every key cycle

After 2 days at the dealership and multiple updates I’m still on the same outdated system so where do I go from here

Give me one second just asked him to send it to me

I really appreciate it could you guys look up my brothers vin # too?

No I don’t I try to stay away from any safety or module calibration and sublet it to dealer for liability purposes

I was literally just looking up the different functions I could use it for to justify the cost sounds like I will be ordering one soon

You have a point I’m in the automotive collision business so the dealer I went to is someone I do business with so I wasn’t just a walk in but also he’s just the gm not the tech so I can show him everything that you guys have provided and hopefully get it taken care of

That mongoose is expensive lol

I have not but I will check it out

Can I do it with Forscan or I have to get the mongoose and fdrs

They said I had a update on the pcm and did that but that was it

So what’s my options?

They are just clueless I was telling them about the 3.5 and they had no knowledge of it lol

I went to the dealership fri and asked for them to update the apim and they said I was currently up to date

I spoke with Ford yesterday and they said I had two OTA updates one was canceled in November and one expired in December which I just got the truck maybe January so that would explain it sitting at the lot but I’m still on 22177_product and from my understanding that’s pretty behind

Can someone check my vin I believe I’m stuck and not receiving OTA updates 1FTFW1E87MKE10821 I tried last night had parking brake on lights turned off connected to Wi-Fi still nothing