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Hi Guys, To clarify a few things most of the online "stores" mentioned here are just portals that funnel orders to Ford dealers. Communicating through these channels can be difficult at times as the dealer contact info is sometimes not disclosed. Personally I would steer clear of these...

We had a customer with a similar issue in which the bottom of the shock mount was not orientated correctly. After contacting Ford Performance the approved corrective action here was to rotate the bottom of the shock. - Benny