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I took the truck in for it to be looked at. I was told that the battery checked good, but there is short in the radio causing the buttons not to illuminate. The dealership is ordering in a new radio and will give me a call when it arrives and then schedule the truck in. I was also told they...

Strange — I have made an appointment and will let you know what they do.

I have exactly the same issue in my 2021 F150 Tremor.