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I got fed up and scoured the internet to find the email for the VP of customer service for Ford Canada. Sent an email and someone from his office actually called me the next day. They are looking into it and supposed to get back to me today or tommorow. Stay tuned.

Same build date here, also in Ontario, also on Plant Hold the whole time. I was bored last night and found the email for the VP of customer service for Ford Canada so I sent him an email to complain. I'm sure nothing will come of it but it felt nice to send. At what point is it reasonable to...