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I have a 2021 Poweboost Max Tow, ~40,000 miles, towing a 24ft Travel Trailer, about 6,000lbs. My tow yesterday part way through I started to hear a new noise, like a gear whine or electric motor whine, when the truck down shifted to anything ~2,500+rpm. Louder than the gear train noise at revs...

To help others avoid my mistake. I did a FordPass reset in the truck thinking it would help with some app troubles I was having. Fixed the app but it deactivated / cancelled BlueCruise, which was unfortunate given I had 24 months left pre-paid. Connected Services was very friendly about it...

I’m wondering if anyone has information on if the 3.5 Hybrid can be ordered with the Heavy Duty Payload Package (627) on an XLT 301A? The order guide indicates HDPP requires 3.5 Eco or 5.0. However, the promotional material indicates the Hybrid has 12,000lb towing on an XL 4x2 with Max Tow...